Alorica
Publicatie datum 07.09.2023
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Customer Experience Agent - Dutch/English (Tickets&Chat) - Sofia - Onsite - 9/18/2023
GET TO KNOW ALORICA
Are you ready to obliterate the status quo?
Gone are the days of the mundane desk job. Passion starts from within, and we're all about crafting a great space for our colleagues.
A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And a place where giving back and developing awesome people makes all the difference.
Choose a future with Alorica!
JOB SUMMARY
The Customer Support Specialist provides backoffice customer support for our Client's (an online marketplace) customers.
S/he creates a wonderful customer experience as s/he understands that making a customer happy is crucially important to a business's success. Be creative, friendly, and solution-oriented with customers and colleagues.
About Us
At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better...one interaction at a time. And to do that, we need the very best people to join us.
About the Team
At Alorica, we're all about putting our team members on a passionate, rewarding career path-and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing-and taking care of one another-is an integral part of who we are.
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