Company DescriptionWir lieben Straßen. Sie verbinden Menschen, Stadt und Land, überwinden Ländergrenzen und halten die Welt bis in die allerletzte Kurve zusammen. Wir verbinden alle, die sich mit Logistik beschäftigen und gestalten den Güterverkehr auf der Straße smart, safe und simple. Wir sind Wegbereiter und Wegbegleiter für die Vernetzung in der Logistik. Gestartet als mutiges Start-up in Erkrath bei Düsseldorf, fand unser Gründer, dass Logistik viel schlauer, digitaler und internationaler organisiert werden müsste. Das Ergebnis: Der TIMOCOM Marktplatz. Mittlerweile sind wir zu einem der erfolgreichsten mittelständischen IT- und Datenspezialisten für die Logistikbranche in ganz Europa gewachsen und einer der beliebtesten IT-Arbeitgeber Deutschlands, der auch in Krisenzeiten einen sicheren Arbeitsplatz bietet - das zeigt sich auch in der langjährigen Betriebszugehörigkeit unserer Mitarbeitenden. Doch damit geben wir uns nicht zufrieden: Wir erweitern unseren TIMOCOM Marktplatz fortlaufend um neue, zukunftsweisende und vor allem digitale Lösungen, um unseren Kunden zu helfen, die Welt auch morgen in Bewegung zu halten.
Job Description- As a Debt Collection Specialist (m/f/d), you will be responsible for receiving debt collection orders and subsequently processing the proceedings.
- You will support international customers with cross-border receivables management.
- In the case of outstanding receivables, you will be responsible for sending reminders and checking any payment objections and obstacles.
- To do this, you will communicate with creditors and debtors by email and telephone.
- You will also handle and process customer complaints.
- Some of the work can be done from home. You should come into the office about once a week.
Qualifications- You have completed a commercial apprenticeship - or a comparable qualification.
- Ideally, you have already gained some experience in forwarding or receivables management or you have other legal knowledge.
- You work proactively and independently and have strong communication skills and assertiveness.
- You are familiar with the common MS Office applications.
- You are business fluent in Dutch or Spanish. In addition, you are business fluent in German and have a good command of English.
- A high degree of organizational skills and service orientation as well as stress resistance and reliability round off your profile.
Additional Information- Working for us means cooperation and collaboration at eye level - we are team players because we know what we achieve as a unit.
- You can choose from over 20,000 courses on our internal training platform. Thanks to development plans with specific content, you can easily plan your training.
- Your health is important to us: that's why we offer you health campaigns and after-work events, such as an individual stress check, back courses or a running group.
- We think environmentally friendly: you can lease an e-bike or bicycle. Alternatively, we are happy to support you with a discounted job ticket or a travel allowance.
- We take care of your children: we offer daycare places in Erkrath and parent-child offices in our head office.
- Working for us means cooperation and collaboration at eye level - we are team players because we know what we achieve as a unit.
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