Dutch Speaking Customer Service - €1 000 Signing Bonus!

Description

About the Job Ready to make a move to sunny Greece? :-) Our client is a global organisation providing customer service for some of the world's major brands. As a Customer Service Representative based in Athens you’ll be a part of creating and delivering amazing customer experiences, so whether it’s getting answers for customers quickly or consulting on products, you’ll be the difference between their customer experience being just average or an exceptional one. Also to get you off on the right foot we are offering new starters a 1 000 Euro signing bonus, plus free flight tickets to Athens and 2 weeks free hotel accomodation to help you out while you look for your own flat/apartment.    On a day to day basis you will be required to: Be the first point of contact for incoming communications from Dutch speaking customers (email/phone/chat)Assist customers by answering questions, providing advice and resolving issuesTrack and follow cases to ensure they're closed in an efficient and timely mannerMaintain high customer satisfactionMaintain strong, professional relationships with all partners and show empathy at all timesWork towards reaching targets  

Requirements

We require: Fluent Dutch and a good level of communication in EnglishAbility to thrive as a team player in a fast-paced, high-energy environmentExceptional communication & soft skills, as well as the ability to problem solveHave a base level of computer knowledgeResourcefulness and the ability to multitask  

Offer

What we offer:  Free flight tickets to AthensFree hotel accomodation for the first 2 weeksAssistance finding a flat/apartment to live inAbove average salaryBonus 13th and 14th monthly salaryPerformance based incentives3 weeks paid trainingPrivate health insurance22 paid vacation days per yearPossibility of career growth/promotionThe experience of a lifetime :-)