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Dutch speaking Customer Support Agent - JID:5956 in Athens

Bijbaan.nl
Bijbaan.nl
Publicatie datum 02/08/2022
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Griekenland, Athens
Solliciteer als een van de eersten

Beschrijving

Description:

On behalf of our client in beautiful Athens, we are looking for dedicated and driven German speaking Customer Support Agents! Interested? Let us know!

As a customer service specialist in this project, your daily responsibilities will include:

About Athens:

Athens is the sunny capital of Greece, boasting vibrant nightlife, Mediterranean weather, and lots of places to visits. Being the European poster city for art and culture, Athens is a great city to live in if you are a history buff or an art enthusiast. Amongst the many places to visit; there is the Acropolis Museum, the Museum of Cycladic Art, Ancient Agora, the Temple of Haephaestus, as well as that of Poseidon, and Roman Agora.

Responsibilities :

  • Being part of a team specialized in offering support through written and phone communication.
  • Troubleshoot the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone
  • Assist consumers in setting up service repair for their appliances, check availability of technicians and make appointments for service calls
  • Facilitate resolution for consumers issue and log the information into the consumers account.
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

  • Requirements:

    Requirements:

  • Basic computer skills as well as MS office. Advance usage of computer software such us Adobe, Data Bases, CRM. Ability to troubleshoot and find the solution independently Specific:
  • Awareness of GPS system/localization technology
  • Interest in automotive industry ( especially trucks) and ability to characterize fuel consumption influences
  • Experience in logistics/supply chain is a strong advantage Missing data in the system (GPS location, drivers data, scheduled maintenance, fuel consumption etc. )
  • Incorrect data in the system (GPS location, drivers data, scheduled maintenance, fuel consumption etc. )
  • Malfunction of the Fleetboard services (localization, truck data, driver performance, etc. )

  • Offer:

    On offer to the sucessful candidate: 

  • Competitive salary package, including monthly bonuses
  • Continuous learning/development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment. A large team of like minded expats! 
  • We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Berlin, Bulgaria, Malta, and many more!! 

    We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

    Extra informatie

    Status Inactief Opleidingsniveaus Middelbare school Plaats Athens Werkuren per week 142760 Dienstverbanden Fulltime (startersfunctie)

    Footer Burger van buiten de EU/EER/Zwitserland?

    Je bent van harte welkom om te solliciteren! – Zorg er, voordat je solliciteert, wel voor dat je voldoet aan de toelatingscriteria voor werken binnen de Europese Unie.

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