Dutch Speaking Service Desk Agent

Description

●       Handle end user calls and web queries in Dutch●       Act as the first point of contact for the customer●       Precise administration●       Act as primary contact between customer and resolving group●       Keep the user informed, own and follow up ongoing cases

Requirements

●       have excellent written and verbal communication skills in Dutch and English languages●       have experience in Customer Service – experience gained in IT Help Desk is an advantage ●       have High School degree●       have desire to learn, training will also provide the necessary technical knowledge●       are open to work in shifts●       have excellent communication skills – both written and spoken●       are flexible, open-minded personality with a "can do" attitude

Offer

●       Fancy office environment in Budapest, the most glamorous and exciting, living city in Europe●       Training and continuous learning and certification opportunities●       Chance to be part of a rapidly expanding organization●       Multilingual environment, native colleagues (50% of the team is a native speaker of their support language)●       Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies.●       Easy to access location and modern office building (easy to reach from city centre, 10-15 minute commute)●       Competitive salary and cafeteria benefits; free sport allowance (near the office buildings), All You Can Move SportPass (at a discounted price), medical benefits and other perks●       Reimbursable language courses●       Team events and Company events (cool and youthful parties with team-games, etc.)●       High value awards and recognitions, annual bonus for top performers, and annual salary review