Wolters Kluwer N.V.
Publicatie datum 22.08.2023
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HR Service Delivery with Dutch
Whether complying with regulatory requirements or managing financial transactions, addressing a single key risk, or working toward a holistic enterprise risk management strategy, Wolters Kluwer works with customers worldwide to help them successfully navigate regulatory complexity, optimize risk and financial performance, and manage data to support critical decisions.
Wolters Kluwer provides risk management, compliance, finance and audit solutions that help financial organizations improve efficiency and effectiveness across their enterprise.
Job Description
As an HR Service Delivery with Dutch at Wolters Kluwer you will be working as part of an International HR Service Delivery team and you will be responsible for case management activities for several countries within EMEA.
Apply now and let's meet if this sounds like an interesting opportunity for you!
Responsibilities:
- Providing support on different employee life cycle processes for our colleagues within EMEA region, using company's Case Management tool and other several country systems in a timely and quality manner
- Create documents following company procedures and country specific legal procedures
- Create and deliver report to support other HR functions, business stakeholders and audit process
- Develop and maintain process description to enhance our knowledge database for each country's HR processes
- Handel all cases assigned to TIER1 team and ensure completion following SLA's and KPI's
- Escalate cases based on content, for example: TIER2 level, HR Business Partners, Center of Expertise or HRIS Specialists
- You will be working together with international HR team and third parties in order to ensure accuracy of employee's data
- Processing data entry or data import into different systems
Qualification:
- Experience using Microsoft office package and HR systems (preferable Workday or SAP-Success Factors)
- Experience in using Case Management/Ticketing systems
- Ability to handle tasks in different systems
- Attention to details and maintenance of data confidentiality and integrity
- Good written and oral communication and organizational skills
- English language minimum B2
- Dutch language minimum B2
Our Offer:
- Internal Growth programs: #Grow; Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, mind & body webinars)
- Days off based on seniority
- Yearly performance bonus
- Holiday bonuses for Christmas and Easter
- Monthly allowance that can be used for public transport / parking / sport etc.
- Referral bonus
- Flexible working schedule
- Corporate health insurance
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