Becton, Dickinson and Company
Publicatie datum 18.07.2023
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Junior Customer Support with German/ French/Dutch (hybrid)
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why join us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
The successful candidate will have degree level required (last-year students are also more than welcome), excellent communication skills, proficient knowledge of German/French/Dutch and English, adept at multitasking with phenomenal detail orientation, capacity to acquire high level understanding of technical issues, good knowledge of all MS Office tools, experience in working in multi-cultural environment will be an asset.
In this role you will be responsible for:
- Provide administrative support
- Process accurately all customer service requests raised via email or over the phone, create orders and cooperate with other departments as required
- Process work orders review and invoicing
- Coordinate all service-related activities as follows: service contract life cycle management, work orders management, field service support
- Receive customer calls in local language for all related activities such as requests for service, service contract, service related complaints
- Collaborate efficiently on related tasks with internal partners such as Customer Service, Finance, Master Data, etc.
- Administration of system supporting Services (ServiceMax, LOTS)
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: https://bd.com/careers
Primary Work Location
POL Wroclaw - Legnicka
Additional Locations
Work Shift
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