Job Title: Senior Contract & Invoice Operations Specialist - Dutch speaking
Contract Term: Permanent
From pioneers like Arthur Guinness, John Walker and Elizabeth Cumming, to the digital disrupters already shaping our future, at Diageo, we’ve never stopped looking forward. We’re continuing to build on our heritage and, with eCommerce at the heart of everything we do, we’re creating our legacy for tomorrow! Join us and explore new ways ahead with digital sales channels, consumer insight and data. As you help us to keep shaking up the market with industry-leading solutions, you’ll transform your career too!
Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of entrepreneurial individuals, our teams blend a diverse range of experience, knowledge and skills. We connect customers and consumers to our iconic products and create innovative experiences that bring people together to celebrate life.
About the role
The Contract and Invoice Operations (CIO) team sits within the Commercial Experience Tower which is an exciting and evolving area offering various complex sales support and financial support services. The CIO team is responsible for tasks required to ensure that our commercial customers’ retrospective promotional invoices are tracked, validated and coded correctly, including the appropriate records retention, thus ensuring compliant and controlled cash and account management.
The Contract and Invoice Operations Specialist will primarily be responsible for the CIO service delivery for the cluster of customers allocated to them whilst also being part of the wider CIO team with responsibilities including operational cover, functional capability building, team documentation maintenance and coaching support. The role liaises with the customer on any invoicing related issues and ensures 100% compliance across all the areas of Invoicing and Audits. The role acts as a Business Partner with in-market Commercial teams as the gatekeeper for records retention standards plus also remain fully up to date on any evolutions or changes to customer agreement types and validation methodology. It partners up with the wider organization and Order To Cash teams to take a “One Diageo” approach to cash ledger management.
What you’ll bring
Excellent written and spoken Business English and Dutch
Results oriented, strong drive and urgency
Learning agility to master new skills, business operations
Ability to excel in an SLA and timebound service delivery operation
Build and sustain excellent relationships with multiple partners
Strong problem identifying and problem-solving skills
Strong SAP, Excel skills
Experienced in working within shared service centres environment
Multi-tasking with precision to accuracy
Unique Family Leave opportunity
We work without border - you will work with people from all over the world
You will deal with world class brand portfolio
Wide variety of thematic events, afterwork activities organized by employee communities
Product Allowance to purchase company products from the staff shop
We won the Fittest Workplace Award, of course we have a Gym
Urban legend is true, we do have a Rooftop Bar
This is key to success in our business and many of our staff work flexibly in many different ways, including part-time and compressed hours. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
To read more and apply, visit
Worker Type :Regular
Additional Locations :
Job Posting Start Date :2023-05-10
Om Werkeninhetbuitenland goed te laten functioneren gebruiken wij cookies. Door gebruik te maken van deze website, geeft je toestemming voor het gebruik van cookies.