Diebold Nixdorf
Publicatie datum 27.07.2023
- Homepage /
- Alle jobs /
- Polen /
- Categorieën/
- Service Desk Age...
Service Desk Agent with Dutch
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Due to natural growth, we are increasing the size of our Customer Support Teams. We are looking for people who are passionate about customer service and who thrive on delivering unparalleled customer support. If you would like to join us on this journey of unprecedented growth and want the option to work in hybrid mode or in our modern office in Warsaw, then apply below and make this happen today.
You will be part of a strong team of Customer Support Specialists. You will have the support of a long established team to ensure your success and nurture a successful career as part of our Diebold Nixdorf family. We are looking for Dutch speaking Specialists who can engage with our customers and clients.
Responsibilities:
- Providing User Helpdesk Services to inbound customer service requests for dedicated hardware and software within customer environment
- Guide customers according to solution trees and knowledge base to solve incidents and service requests
- Provide detailed information on all performed activities to the next appropriate level specialists according to the process
- To update the call management system accurately and efficiently with call details, actions taken and resolution
Qualifications:
- Very good command of Dutch Language (at least B2/C1 level)
- English on min. B2 level
- Strong at communication, teamwork, processes and customer orientation, especially friendly and professional phone etiquette
- PC literacy, especially the usage of Microsoft Office package
- Willingness to work in shifts
- Knowledge of customer service principles and practices
Preferred qualifications:
- Experience in a similar position would be an asset
We offer you:
- Contract of employment
- Over 8000 industry recognised trainings
- Various options of development
- Being part of a multicultural team
- Possibility to use foreign languages on a daily basis
- Teamworking and supportive atmosphere in our teams
- Life insurance,
- Private medical care,
- Sport card,
- 26 days of holiday regardless seniority,
- Possibility of hybrid work (Warsaw, Poland)
- Employee referral programme.
#LI-AS3 #LI-Hybrid
Meer vacatures in Polen
Polen, Poznan
Engagement Specialist with French or Dutch
Polen, Wroclaw
Junior Project Support Specialist with Dutch IRC184179
Polen, Klodzko
HR Intern with English and Dutch
Je budget plannen? Bereid je financieel voor voordat je naar het buitenland verhuist met deze tips!
Steeds meer mensen ambitieren een vertrek naar het buitenland. De grootste sta-in-de-weg is wellicht het budget en de (hoge) extra kosten die daarbij komen kijken. Wie...
8 handige tips om heimwee te overwinnen na je verhuizing naar het buitenland!
Heimwee is een gevoel van stress of angst veroorzaakt door de scheiding van mensen en plaatsen die je kent. Zo kun je heimwee verminderen wanneer je naar het buitenland verhuist!
10 fantastische tips om als introvert in het buitenland vrienden te maken
Vind nieuwe vrienden in het buitenland met deze 10 concrete tips! Ook als introvert kun je sociale connecties maken en je niet langer eenzaam voelen. Ontdek hoe!
Vind jouw appartement in Polen
Appartementen
Poland
Beschikbaar van Mar 01, 2024Three bedroom apartment for rent in Cracow
€1,087
Maand
30Dagen
Mijn verblijf
Slaapkamers:3
Gedeelde kamers
Warsaw, Poland
Beschikbaar van Dec 02, 2023Room for rent in 5-bedroom apartment in Warsaw
€398
Maand
30Dagen
Mijn verblijf
Slaapkamers:5
Maat:60m2
Badkamers:2
Studio
Lodz, Poland
Nu beschikbaarStudio apartment for rent in Stare Bałuty, Łódź
€370
Maand
30Dagen
Mijn verblijf
Badkamers:1