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Customer Service Agent (Dutch / Flemish) - Barcelona and Valencia

Spanje, Algorta, Baskenland, Spanje

Customer Service Agent (Dutch / Flemish) - Barcelona and Valencia

Publicatie datum 27.06.2021

4.6 out of 5 based on 526 of reviews

Do you have strong communication skills (native Dutch / Flemish), and would you like to work in an international environment, assisting customers from all around the world? This is your chance because we are looking for enthusiasts to strengthen our Customer Service team in sunny Barcelona and Valencia! As a Customer Service Agent, your responsibilities include:

Assisting customers with various challenges by phone or e-mail (B2C)
Giving advice and providing solutions
Maintaining a good customer relationship
Making sure that all issues are solved and documented

What we are looking for:

Strong communication skills and empathy
Discipline, accuracy and reliability
Respectful and positive attitude towards customers
Solution-oriented approach
Patience
Ability to express yourself in a coherent and concise manner
Motivation to contribute to our customer satisfaction and business success

What you need:

Native level of Dutch or Flemish
Good level of English
Flexibility with regards to working hours (including evening and weekend shifts)
Basic computer skills are required
Call center experience is a plus, but not a must

What’s on Offer:

Fixed salary plus the possibility to earn a bonus up to €3000 / year
Paid training
Tax-free benefits including food, transport, insurance & childcare
3 company events per year
Free fruit & water at the office
Free Spanish language classes
Easily accessible office in Barcelona (Poblenou area) or in Valencia
A fun, friendly and people-focused work environment
Open atmosphere in which employee suggestions and ideas are heard
Growth opportunities

An insider's view! Welcome to our offices in Casablanca and Barcelona!

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