Billing & Order Entry Specialist with Dutch

General Information

Position
Billing & Order Entry Specialist with Dutch

Work arrangement
Full-time

City
Bratislava

Country
Slovakia

Department
Business Delivery Solutions

Team
BPS Financial Roles Outsourcing

Area of interest
Accounting, Finance

Way of work
Hybrid

Description & Requirements

Who we are looking for

Join Deloitte's newly established Finance Operate business line, offering outsourcing services to global corporate clients. Be part of a dynamic team in Bratislava.

• Fluency in English and Dutch.
• Excellent verbal and written communication skills.
• Ability to effectively communicate with internal and external customers.
• Excellent proficiency with MS Office suite.
• Effective time management, in order to meet deadlines.
• A positive attitude and ability to provide an excellent customer service.
• Ability to work independently and to carry out assignments to completion.
• A team player who enjoys working in a team environment.
• Minimum experience in an administrative role, preferably within Finance or Legal.
• EU Passport.

Preferred:

• Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration or legal related work.
• High proficiency with MS Excel.

Your future role

As Billing & Order Entry Specialist you will play an active role in ensuring that our customers receive a first-class service experience. In addition, you work independently, in a structured manner and working on various contract administrative tasks. You will act as a partner for our sales and project management teams and be responsible for our install and service contracts. You will maintain a high level of customer service and answer contractual queries.

Your future roles:

• Managing and processing orders.
• Reviewing & managing contracts data in our ERP system and monitoring they are following company policies.
• Processing data for new orders and order modifications.
• Create billing invoices and credit notes.
• Preparing & sending indexation renewal letters to customers.
• Requesting guarantees for the placed orders.
• Completing commercial correspondence and supporting project managers with order related matters.
• Communication verbally and in writing in English and Dutch or French or German or Italian.
• Being the first point of contact for contractual questions from our customers.
• Checking contracts and approvals in our CRM tool.
• Support and manage dispute resolution.
• Communicating proactively with clients.
• Running calculations for customer offers.

What we offer

• Stable job in a multinational company based on an employment contract.
• Flexible hybrid work model - partially from home and the office.
• Great opportunity for professional development, including: Individual training plans, soft skills and technical training, access to training platforms, Coaching program
• Worldwide travel insurance (also for private travel).
• MultiSport Card with an attractive employer contribution.
• Employee Assistance Program - free consultations with experts on law, psychology, and finance.
• Individual bonus evaluation scheme and much more.
• Salary: EUR 1,950 gross/month.

Join our team and lead our order and billing operations to new heights. If you are an analyst with a passion for operational excellence, apply now!

About Deloitte

Deloitte provides leading professional services to nearly 90% of the Fortune Global 500® and thousands of private companies. Our people deliver measurable and lasting results that help reinforce public trust in capital markets and enable clients to transform and thrive. Building on its 180- year history, Deloitte spans more than 150 countries and territories. Learn how Deloitte's approximately 460,000 people worldwide make an impact that matters at www.deloitte.com

About the team

Join Deloitte's newly established Finance Operate business line, offering outsourcing services to global corporate clients. Be part of a dynamic team in Bratislava.

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