Call Center Agent Inbound - Dutch (m/f/d)

As a Customer Service Representative, you will be the friendly and professional voice for our clients, handling incoming calls with care and attentiveness. After each call, you'll summarize the key details in a call log and pass it along to the appropriate client.

We offer you the exciting opportunity to live and work on a beautiful island, where you can enjoy a fulfilling work-life balance. You'll be part of a dynamic, supportive team that can't wait to welcome you aboard!

This is you:

• You are fluent in Dutch, both written and spoken, at a native level.
• You have a good command of English.
• You've successfully completed your education or university studies and have already gained some professional experience in an office setting.
• You have a passion for customer communication and bring persuasion skills and persistence to the role.
• You possess solid PC skills and have a service-oriented mindset, with a natural focus on customer care.

What we offer you:
• Permanent employment - with full-time or part-time options tailored to you.
• Attractive compensation - with monthly performance bonuses to recognize your achievements.
• 24 paid vacation days - plus regulated public holidays.
• Accommodation options - for the first three months (for a fee).
• Support with administrative tasks - we'll assist you with registering for tax and social security numbers (NIE and NAF).
• Free Spanish language course - to help you integrate quickly into local life.
• Private health insurance - for your complete peace of mind.
• Smooth onboarding - through a paid, 5-day introductory training to prepare you for success.
• Mental wellbeing - Access to 2 free sessions of psychological support via Instahelp, with additional sessions available at extra cost.