Credit Collections Specialist with Dutch

Job Description:

• - Perform daily collection activities and be responsible for monitoring overdue payments from customers
• - Daily collection activities can be telephone calls, emails, sending reminders and statements
• - Approaching customers daily to build up the relationship
• - Responsible for maintaining the sub ledger of their region
• - Maintain accurate and up to date customer details and account records
• - Review and approve customer's hold releases
• - Drives necessary actions to improve DSO and bad debt percentages
• - In cooperation with Sales Managers and Sales reps and CS discuss the status and new orders of our customers
• - Prepare collection arrangement
• - Responsible for adjustments, handle queries and resolve problems within company guidelines and policy
• - On an ad-hoc basis the employee may be asked to perform tasks not listed here

This Job is also suitable for persons with disabilities; attendance required - disabled-accessible building.

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Job Requirements:

Critical Knowledge and Qualifications:

• College level (MBO) education in Finance, Accounting or Business or bachelor equivalent education
• Credit collection qualification desirable
• Computer Skills (Office, Oracle/SAP, Outlook)

Critical Skills/technical know-how:

• Fluent in English plus native speaker in Dutch, other non-native language skills at intermediate level are preferred
• Skilled in using excel
• Knowledge of SAP or Oracle desirable
• Knowledge of credit collections process and use of collection automation tools desirable
• Aptitude for customer orientated and service minded approach
• Collaborative and team orientated approach

Critical Experience:

• Recent graduate or intern experience
• 1-3 years' experience in similar customer focused roles
• Shared service center experience preferably in a multinational corporate environment

Operating Company:
Corporate
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