Customer Service Associate with Dutch (F/M/D)

Job Title: Customer Service Associate with Dutch (F/M/D)

Posting Start Date: 7/6/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

Why you should join

Join TE Energy and be the key link between customers and the business. You'll manage customer accounts, drive customer satisfaction, and collaborate closely with sales and internal teams to deliver an excellent customer experience while building strong, lasting relationships.

Your main tasks

• Performing administrative tasks such as order entry and follow-up.
• Providing support to external and internal customers.
• Reviewing, actioning, and issuing all relevant order-related reports.
• Supporting customer complaint processing and resolution.
• Participating in the design of new processes and systems to improve customer satisfaction and the overall customer experience.
• Supporting the preparation and delivery of customer quotations.

Your ideal background

• Experience in Customer Service desired.
• Fluency in Dutch and English (B2+)
• Knowledge of SAP and MS Office package, Salesforce.com and supply chain or logistic knowledge will be an advantage.
• Good time management and ability to prioritize tasks.
• A passionate team player with Customer Focus and organizational agility, who can work under pressure and provide timely follow up as well as resolution of issues and inquiries.
• Multitasking out of the box thinker with a positive attitude, able to listen and being patient.
• Problem solving skills as well as negotiating skills are necessary to succeed.
• Success-oriented, open-minded, organized, resilient even in stressful situations.
• Ability to work on a hybrid model (office is located in Kraków).

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ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

Our Commitment to Transparent Hiring:
We are pleased to offer you an exciting total package that can also be flexibly adapted to your changing life situation - the well-being of our employees is our top priority!

• Collaborative and friendly work environment
• Extensive training and career growth opportunities
• Life insurance
• Private medical healthcare package
• Employee referral bonus
• Multisport co-financing
• Performance-based bonus plans

Great hiring starts with honesty, and we mean it.
Our job postings are gender-neutral, inclusive, and never ask for your past salary. We disclose the full salary range and all pay elements, including how they are calculated, upfront - before any employment decisions are made.
At TE, we believe transparency isn't a checkbox - it's part of your experience with us.

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

Job Locations:

Wielicka Street 28B
KRAKOW, Małopolskie 30-552
Poland

Posting City: KRAKOW

Job Country: Poland

Travel Required: Less than 10%

Requisition ID: 154794

Workplace Type: Hybrid

External Careers Page: Customer Service