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3 kandidaten bekijken nu
LuxemburgCustomer Service Representative
Publicatie datum 16.09.2026
Key accountabilities include:
Position qualifications:
Offer : fixed-term contract 5 months
- Check commercial accuracy of all orders and process orders entry in ERP in a timely and efficient manner, for all customers.
- Raise orders and for machines projects / process invoices for staged payment deliveries.
- Confirm price with customer prior to order.
- Invoice Customers including consignment stock / rentals....
- Follow instructions of your top management regarding prices evolutions and various other prices instructions.
- Manage customers' expectations in term of lead times and pro-actively chasing up backorder items
- Deal with any customer queries (late deliveries, faulty goods, stock discrepancies etc )
- Provide customers with requests for datasheets, account creation etc
- Support external sales with customer reports / scorecards
- Pass on any inquiries beyond their remit to internal sales / external sales / project sales etc
- Follow MR (material return process) for material (defective, wrong deliveries......)
- Raise any credit notes for material returns / price discrepancies
- Check lead times of products with supply chain
- Deal with invoice queries / chase overdue debt
- Set up new accounts / send customer credit application forms
- When in place keep CRM updated
Position qualifications:
- Ideally a bachelor's degree plus 2 years of specialization in sales,
- Commercial Acumen.
- Customer oriented
- Resilience
- Attentiveness
- Empathy
- Professional phone manner.
- Autonomous, organized, motivated and team orientated.
- ERP and CRM experience
- Profit / Achievement orientated.
- Systematically practicing the exchange and sharing of information,
- Internet generation,
- Good knowledge and competency with Windows environment,
- Interest for technical equipment,
- Ability to solve problems
- Perfect Dutch speaker mandatory,
- English mandatory,
- Proficiency in French is a plus.
Offer : fixed-term contract 5 months
Signode
3 kandidaten bekijken nu
Publicatie datum 16.09.2026
We streven ernaar om betrouwbare informatie over elke baan te hebben. Laat het ons alsjeblieft weten als er iets niet klopt of als je technische problemen hebt gevonden.
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