Dutch Customer Service Advisor for Thessaloniki, Greece

About the job Dutch Customer Service Advisor for Thessaloniki, Greece

Thessaloniki is Greece's second-largest city and a popular destination for internationals looking to combine career opportunities with Mediterranean living. The city offers a vibrant expat community, affordable living costs and a relaxed lifestyle close to beautiful beaches and historic landmarks.

You need an EU passport to apply.

As a Dutch Customer Service Advisor in the customer support sector, you will assist customers with technical and general enquiries via phone, email or chat. Depending on the project, you may work exclusively with email communication or across multiple support channels.

You will join an international team delivering high-quality customer support while working in rotating shifts according to project requirements.

Your daily work will include tasks like these:

• Supporting customers via phone, email or chat
• Providing technical assistance and resolving customer enquiries
• Recording customer interactions accurately
• Following internal procedures and quality standards
• Working closely with colleagues to deliver excellent customer service
• Adapting to different customer support projects

We offer

• Permanent full-time contract in Thessaloniki
• Relocation support including paid flights and two weeks of accommodation
• Assistance with finding long-term accommodation and completing work documentation
• Transport allowance
• Private health insurance
• Comprehensive onboarding and 4-5 weeks of paid training
• Career development and internal growth opportunities
• Wellness coaching sessions and employee wellbeing programmes
• Gym discount
• International and supportive working environment

Your qualifications

You are fluent in Dutch and have good English skills (B2/C1).

You have previous experience in customer support or technical support, ideally within a helpdesk or IT environment.

You have excellent written and verbal communication skills.

You are confident using Microsoft Office and web-based applications.

You are flexible, adaptable and enjoy working in an international team.

You are willing to complete the required background screening.