Dutch-English Bilingual Technical Support Representative

TTEC highly values your bilingual skills... we invite you to join our team. We are hiring Bilingual Dutch-English speaking Technical Support Representatives to provide support for customers of Logitech, world-renown manufacturer and supplier of peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes. This position offers a three week training program to ensure you will become an expert in the Logitech business you will be supporting. As a Technical Support Representative, you will be the first point of contact for both existing and new customers either by telephone or email. This is the perfect opportunity to use your superior customer service skills to ensure customer satisfaction, timely resolution of customer issues, and drive loyalty. If you are highly motivated, enthusiastic, and driven by results, this may just be the career you’ve been seeking. Our current staff has an average tenure of nearly double that seen in similar customer service environments. In other words... once you join, you'll find a home. Our employees say they particularly appreciate:

• Sharing Technical & Computer Savvy Skills
• Multicultural Team
• Ability to immerse yourself and your family into an English-speaking environment, while working closely with others with similar cultural backgrounds

  The team at TTEC in Belfast consists of a diverse group of international technical support and customer experience professionals, most of which are either bilingual or multilingual. There are those that already live in Belfast who join us for this multicultural experience. Other customer service professionals choose to move to Belfast for the English-speaking immersion experience, the gorgeous Northern Ireland countryside, the friendly people, and the cultural diversity. If you are:

• Fluent in written and spoken Dutch
• Fluent in written and spoken English
• Experienced in telephone and email-based customer service or technical support
• Experienced in maintaining detailed updates in database / customer management systems
• A positive person with an attitude towards learning new skills
• Adaptable to change and multi tasking
• Computer savvy

Then, come and join our talented Belfast team! Teletech offers:

• Competitive salary
• Up-to-date technology training
• On site canteen
• Free Parking
• Career Advancement

Re-location assistance: In addition to your pay, discretionary performance based incentives and the huge range of employee benefits we offer, we have arranged 7 Nights paid accommodation ( Room Only ) to support your relocation to Belfast. We will also re-imburse you for your travel costs up to the value of 150 euro. The value of this paid accommodation and travel cost is approximately £650. It is important that you are aware that should you leave employment in the first 6 months, the cost of this accommodation and travel will be repayable to TTEC. About TTEC As a global leader in business process outsourcing, TTEC helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in countries worldwide, TTEC interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.