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Dutch & Flemish Customer Support Advisor | Based in Portugal
Publicatie datum 08.08.2026
About the job Dutch & Flemish Customer Support Advisor | Based in Portugal
We're looking for a Dutch/Flemish-speaking to join an exciting international project based in Lisbon, Portugal.
Your main responsibilities include:
What we're looking for:
What we offer:
We're looking for a Dutch/Flemish-speaking to join an exciting international project based in Lisbon, Portugal.
Your main responsibilities include:
- Leading, motivating, and coaching a team of Technical Support Advisors;
- Monitoring team performance and ensuring KPIs and quality targets are achieved;
- Conducting regular one-to-one meetings, coaching sessions, and performance reviews;
- Supporting the team with complex technical escalations;
- Collaborating with Operations, Quality, and Training teams to drive continuous improvement;
- Creating a positive, customer-focused, and high-performing team environment.
What we're looking for:
- Native or fluent Dutch/Flemish (C1/C2);
- Good command of English;
- Minimum 2 years of experience as a Team Leader in a Technical Support environment;
- Strong leadership, coaching, and people management skills;
- Excellent communication and problem-solving abilities;
- Experience working in a KPI-driven environment.
What we offer:
- Opportunity to join a growing international project;
- Competitive salary and benefits package;
- Paid onboarding and continuous training;
- Career development opportunities;
- Dynamic and multicultural work environment
We streven ernaar om betrouwbare informatie over elke baan te hebben. Laat het ons alsjeblieft weten als er iets niet klopt of als je technische problemen hebt gevonden.












