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Dutch Payment Customer Support Advisor - FinTech Sector | Athens (On-site)
Publicatie datum 13.10.2026
About the job Dutch Payment Customer Support Advisor - FinTech Sector | Athens (On-site)
Athens combines rich history with a modern business environment and an international lifestyle. With its warm climate, lively neighbourhoods, and growing professional community, the Greek capital offers exciting career opportunities in one of Europe's most attractive destinations.
Your daily work will include
We offer
Your qualifications
Athens combines rich history with a modern business environment and an international lifestyle. With its warm climate, lively neighbourhoods, and growing professional community, the Greek capital offers exciting career opportunities in one of Europe's most attractive destinations.
Your daily work will include
- Managing transaction and payment-related inquiries
- Supporting refunds, manual charges, and payment tracing
- Onboarding new B2B customers
- Updating merchant records in internal systems
- Working in fixed shifts Monday to Friday (09:00-17:00 or 10:30-18:30)
- Achieving performance targets and contributing to team success
We offer
- Indefinite contract
- Performance bonus up to 10%, with overachievement bonus up to 12%
- Daily cash bonus via Mastercard (3€ net per working day during the first year, 6€ net per working day after 12 months)
- 3 weeks of training plus 2 weeks nesting
- Flight ticket refund (300 EUR within the first month)
- One month shared accommodation support
- Rent allowance assistance
- Private life & health insurance from day one (including dental and eyecare)
- Free use of corporate gym
- Fixed working hours option for mothers with children up to 2 years of age
- International working environment with growth opportunities
Your qualifications
- Native or near-native Dutch (C2 level)
- English C1 level
- Strong computer skills and MS Office proficiency
- Analytical mindset and confidence working with financial data
- Excellent communication skills
- Problem-solving abilities
- Comfortable multitasking in a fast-paced environment
- Target-oriented team player
We streven ernaar om betrouwbare informatie over elke baan te hebben. Laat het ons alsjeblieft weten als er iets niet klopt of als je technische problemen hebt gevonden.

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