Dutch Speaking Booking Agent (Remote in Greece)

About the job Dutch Speaking Booking Agent (Remote in Greece)

Location & Eligibility Requirements: This fully remote position is open exclusively to individuals already residing in Greece or those independently planning their relocation to the country. Applications cannot be accepted from candidates living abroad who do not intend to establish permanent working residency in Greece.

Role Summary

We are looking for flexible and enthusiastic individuals to represent a global leader in the online travel industry. In this role, you will act as a key brand ambassador while enjoying the freedom of working 100% remotely from any city, region, or island across Greece.

This position extends far beyond basic customer service. As a remote travel coordinator, you will safeguard the brand's international reputation by addressing complex booking challenges and delivering seamless, high-end travel experiences. You will act as the vital bridge between precise technical handling and top-tier guest satisfaction.

Core Duties & Daily Work

In your day-to-day role as a Remote Travel Coordinator, you will focus on:

• Multi-Channel Communication: Addressing incoming inquiries via phone, email, and live chat with polished, professional fluency in both Dutch and English.
• Complex Problem-Solving: Looking into and resolving intricate reservation disputes and payment inquiries using a calm, empathetic approach.
• Travel Advisory: Remaining up to date on international travel rules and internal software to provide accurate, premium guidance to travelers.
• System Documentation: Meticulously recording every guest interaction in the CRM software to preserve accurate user histories.
• Performance Goals: Meeting individual productivity targets while collaborating with an international team to sustain high service quality.

What We Look For

We are seeking self-driven candidates who thrive in a fast-paced, independent, digital environment.

Language Requirements

• Dutch: Fluent (C2-level proficiency) to ensure exceptional traveler satisfaction.
• English: B2-level proficiency or higher (Upper-Intermediate) for training modules, platform usage, and internal team updates.

Legal & Remote Setup

• Work Authorization: Valid legal eligibility to live and work in Greece.
• Remote Workspace: A quiet, private home office environment with a fast, reliable internet connection.

Essential Mindset

• Interpersonal Excellence: Outstanding communication skills combined with the emotional intelligence needed to manage high-pressure situations gracefully.
• Self-Motivation: High personal accountability to handle daily responsibilities independently in a virtual setting.

Compensation, Benefits & Career Paths

We offer an excellent rewards package designed to support your remote lifestyle and encourage ongoing professional growth:

• Base Salary: A competitive pay package tailored for bilingual professionals in Greece, structured around the local system of 14 monthly salary payments per year.
• Performance Incentives: Extra monthly bonuses rewarded for exceeding quality and productivity metrics.
• Day-One Coverage: Full private health and life insurance starting on your very first day.
• Hardware Provided: A complete set of high-spec remote working equipment-including a company laptop-shipped directly to your residence.
• Career Advancement: Clear opportunities for promotion into supervisory, quality analysis, or internal training roles.

Relocation Assistance (For Candidates Moving to Greece)

For individuals moving to Greece on their own initiative, we provide comprehensive support to ensure a smooth transition:

• Flight Coverage: Full payment of your commercial flight ticket to Greece.
• Initial Housing: 30 days of complimentary temporary accommodation while you secure a permanent residence.
• Administrative Guidance: Dedicated assistance with local official setup, including securing your Greek tax number (AFM) and social security registration (AMKA).

How to Apply

Ready to start your remote career with a global travel brand? Click "Apply Now" to send us your updated resume in English. Our talent team will review your application and reach out to schedule an initial online interview.