Dutch Speaking Booking Agent (Remote in Greece)

About the job Dutch Speaking Booking Agent (Remote in Greece)

This position is strictly available to individuals currently living in Greece or those who are independently arranging their relocation to the country. We cannot review applicants located abroad who do not intend to establish an official, permanent residence for work in Greece.

Role Overview

We are seeking versatile, enthusiastic professionals to serve as brand ambassadors for a premier name in the global online travel industry. In this position, you will represent a top-tier international company while enjoying a 100% remote work setup from anywhere on the Greek mainland or islands.

This position goes well beyond standard entry-level support. As a remote travel specialist, you will uphold the company's high reputation by solving complex booking issues and creating smooth, premium travel experiences. Acting as a vital contact point, you will balance precision with exceptional guest service.

Key Responsibilities & Daily Tasks

In your daily role as a Virtual Travel Specialist, you will focus on:

• Omnichannel Support: Managing incoming customer inquiries via phone, chat, and email with polished, professional Dutch and English fluency.
• Complex Problem Solving: Researching and resolving intricate booking issues and account queries with patience and empathy.
• Travel Advisory: Staying up to date on global travel regulations and internal software to provide accurate, top-tier guidance to clients.
• CRM Logging: Recording all guest interactions with high detail in the system to maintain accurate, up-to-date client records.
• Goal Achievement: Meeting individual performance metrics while collaborating with a global team to maintain superior service standards.

Candidate Profile & Requirements

We are looking for driven professionals who excel in a fast-paced, independent, remote environment.

Language Skills

• Dutch: C2-level (fluent) proficiency to deliver outstanding customer satisfaction.
• English: Minimum B2-level (Upper-Intermediate) for onboarding, software interfaces, and internal team communications.

Legal & Remote Work Setup

• Work Authorization: Full legal permission to live and work in Greece.
• Home Office: A quiet, dedicated home workspace with a reliable, high-speed internet connection.

Core Strengths

• Interpersonal Skills: Outstanding communication abilities and the composure needed to handle high-pressure guest scenarios effectively.
• Self-Discipline: Strong personal accountability to manage your daily tasks autonomously in a fully virtual setup.

Compensation, Benefits, & Growth

We offer a competitive rewards package designed to support your lifestyle and professional goals:

• Base Pay: A competitive salary structure for bilingual talent in Greece, following the standard local 14-month annual pay model.
• Monthly Incentives: Regular financial bonuses tied directly to performance and quality targets.
• Day-One Benefits: Full private health and life insurance coverage starting on your first day.
• Equipment Included: Full corporate hardware setup-including a laptop-delivered directly to your home address.
• Career Growth: Clear opportunities to advance into quality monitoring, management, or corporate training roles.

Relocation Package (For Candidates Moving to Greece)

For candidates relocating to Greece from abroad, we provide complete support to ensure a smooth transition:

• Flight Covered: Your air travel to Greece is fully paid by the company.
• Temporary Housing: 30 days of company-funded accommodation while you find long-term housing.
• Paperwork Support: Direct assistance with local administrative setup, including step-by-step guidance to get your Greek tax number (AFM) and social security registration (AMKA).

How to Apply

Ready to start your remote career with a leading global travel brand? Click Apply Now to submit your updated resume in English. Our talent acquisition team will review your application and contact you soon for an initial virtual interview.