Dutch Speaking CS role for Tourism industry - work from home anywhere in Greece

Mercier Consultancy is thrilled to present an exciting opportunity for a Dutch Speaking Customer Service role within our Tourism Industry Department. This position allows you to work from home, giving you the flexibility to join our team from anywhere in Greece! We are looking for enthusiastic individuals fluent in Dutch to provide outstanding support to our Dutch-speaking clients as they explore the beautiful offerings of Greece.

As part of our team, you will be responsible for assisting clients with inquiries related to our tourism services, ensuring a seamless and enjoyable experience from start to finish. This role is perfect for individuals who thrive in a remote working environment and are passionate about delivering exceptional customer service.
Responsibilities

• Respond to customer inquiries in Dutch regarding tourism services, bookings, and local attractions
• Guide clients through the booking process, ensuring they understand their options
• Resolve issues and provide effective solutions to enhance clients' travel experiences
• Maintain accurate records of customer interactions and transactions
• Work collaboratively with team members to improve service quality
• Stay informed about tourism trends and popular destinations in Greece

Requirements

• Fluency in Dutch and English, both written and spoken
• Exceptional communication and listening skills
• A strong focus on customer satisfaction and a proactive approach to problem-solving
• Ability to function effectively in a home office environment
• Previous experience in customer service or tourism is an advantage, but not mandatory
• Strong organizational skills and attention to detail
• Willingness to learn about the tourism industry and the unique offerings in Greece

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package ( Flight, Transfer and Hotel )
• Fee for the Real State agency paid by our client.
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel.
• Fully Paid Training
• Free Greek Course
• Discounts and Benefits with their partners
• And More...