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Dutch speaking Customer Advisor for office in Athens, Greece

Griekenland, Athene

Dutch speaking Customer Advisor for office in Athens, Greece

Publicatie datum 19.08.2026

4.6 out of 5 based on 526 of reviews

About the job Dutch speaking Customer Advisor for office in Athens, Greece

Position: Customer Advisor

Location: Athens, Greece

Work model: Hybrid

Employment type: Full-time

Base salary: 1450 euros + 145 euro bonus

DUTIES AND RESPONSIBILITIES:

Handle customer inquiries via email, phone, live chat, and messaging platforms
Provide professional technical support to restaurant partners using the company's hospitality platform
Deliver excellent customer service while acting as a brand ambassador
Resolve customer issues efficiently and accurately, identifying customer needs quickly
Escalate complex technical or billing issues to the appropriate internal teams
Maintain accurate customer records and case documentation
Ensure high-quality service while meeting productivity and performance targets
Support restaurants with platform-related questions and operational requests.

REQUIREMENTS:

Native or fluent Dutch (C1+) with excellent written and spoken communication skills
English B2 minimum
Previous experience in customer service, hospitality, or customer relations
Strong customer-focused mindset with excellent communication skills
Excellent written communication for email support
Strong active listening and problem-solving skills
Good computer literacy
Ability to manage multiple tasks and prioritise effectively
Ability to work efficiently in a fast-paced environment
Understanding of handling sensitive customer data
High level of empathy, particularly in time-sensitive hospitality situations.

BENEFITS:

Access to corporate gym facilities
Daily performance allowances based on office or hybrid presence
Performance-based bonuses and additional incentive programs
Structured onboarding and training support

We streven ernaar om betrouwbare informatie over elke baan te hebben. Laat het ons alsjeblieft weten als er iets niet klopt of als je technische problemen hebt gevonden.