De baan is vervallen!

Deze vacature is niet meer beschikbaar

Meer banen die misschien interessant voor je zijn

MaltaGemaakt: 16.10.2026

Start jouw avontuur als Nederlandstalige Customer Service Agent op Malta

Hulp bij verhuizing

MaltaGemaakt: 16.10.2026

Customer Support Agent

Hulp bij verhuizing

Aanbevolen baan

PortugalGemaakt: 16.10.2026

Recruiter – Word de matchmaker tussen talent en topbedrijven!

Hulp bij verhuizing

Aanbevolen baan

PortugalGemaakt: 16.10.2026

Junior Recruiter – Jouw start in de wereld van talentwerving!

Bulgarije, SofiaGemaakt: 07.10.2026

Klantenservice Specialist – B2C Reizen en toerisme

Hulp bij verhuizing

Geen ervaring vereist

Aanbevolen baan

WereldwijdGemaakt: 22.09.2026

Werken op een cruiseschip: Nederlandstalige crew gezocht (wereldwijd)

Bulgarije, SofiaGemaakt: 21.09.2026

Solutions Consultant (Nederlands): Start je Carrière in Sofia, Bulgarije

Hulp bij verhuizing

Geen ervaring vereist

Bulgarije, SofiaGemaakt: 21.09.2026

Fitbit Products Support Analyst (Nederlandstalig): Werk in het Buitenland in Sofia, Bulgarije

Hulp bij verhuizing

Geen ervaring vereist

Aanbevolen baan

Spanje, MalagaGemaakt: 20.09.2026

Internship Digital Marketing & Operations (Dutch/German-Speaking)

Geen ervaring vereist

Dutch Speaking Customer Experience Representative

Griekenland, Athene

Dutch Speaking Customer Experience Representative

Publicatie datum 07.04.2025

4.6 out of 5 based on 526 of reviews

Mercier Consultancy is seeking a dedicated Dutch Speaking Customer Experience Representative to join our vibrant team. In this role, you will be the voice of our brand, ensuring that our Dutch-speaking clients have a positive and seamless experience with our services. You will engage with customers to understand their needs, provide expert support, and foster relationships that enhance customer loyalty. If you are passionate about delivering exceptional service and enjoy working in a dynamic environment, we want to hear from you!

Responsibilities

Engage with Dutch-speaking customers through various channels including phone, email, and chat.
Address customer inquiries and provide accurate information about our products and services.
Resolve issues and complaints in a timely manner, ensuring customer satisfaction.
Gather feedback from customers to identify areas for improvement and enhance the customer experience.
Provide personalized support to clients, understanding their preferences and needs.
Collaborate with other teams to ensure a consistent and high-quality customer journey.
Remain updated on industry trends and company offerings to provide informed assistance.

Requirements

Fluency in Dutch and English, both verbal and written.
Prior experience in customer service or a customer-facing role is advantageous.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a customer-centric approach.
Ability to thrive in a fast-paced, team-oriented environment.
Familiarity with customer service software and online communication tools.
Willingness to adapt to varying work hours as necessary to meet customer needs.

Benefits

Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Training
Fully Paid Relocation Package ( flight, transfer and hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
And Much More...

We streven ernaar om betrouwbare informatie over elke baan te hebben. Laat het ons alsjeblieft weten als er iets niet klopt of als je technische problemen hebt gevonden.