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GriekenlandDutch speaking Customer Representative (Remote in Greece )
Publicatie datum 03.08.2026
Position: Customer Service Representative
Location: Remote, Greece
Work model: Remote
Employment type: Full-time
salary : 1500 EUR per month (x14 salaries)
DUTIES AND RESPONSIBILITIES:
- Handle all incoming contacts from clients / guests
- Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication.
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc.
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.
REQUIREMENTS:
- Native/fluent in Dutch & English (at least B2 level), both oral and written
- Ability to identify, apply and explain your product and/or service expertise with clarity
- Ability to cover morning, weekend and afternoon shifts on rotation with colleagues
- Tech savvy and full proficiency with MS Office products
- Based in Greece with stabile internet connection
- Working schedule: shift rotation, Monday to Sunday, from 09 AM - 12 AM (midnight). 2 days off per week.
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- 25 days' annual leave per year
- Meal allowance
- Performance bonus
- Guidance and tools to reach your full potential
- 50 EUR meal allowance
Performance bonus (4-11% after training period)
Extra payment and Sunday & public holidays work as well shifts extending after 10 PM!
The Lemon Consulting
1 kandidaat bekijkt nu
Publicatie datum 03.08.2026
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