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Griekenland, AtheneDutch Speaking Customer Service Representative
Publicatie datum 03.09.2026
Position: Customer Service Representative
Location: Remote, Greece
Work model: Remote
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Handle all incoming contacts from clients / guests
- Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication.
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc.
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.
REQUIREMENTS:
- Native/fluent in Dutch & English (at least B2 level), both oral and written
- Ability to identify, apply and explain your product and/or service expertise with clarity
- Ability to cover morning, weekend and afternoon shifts on rotation with colleagues
- Tech savvy and full proficiency with MS Office products
- Based in Greece with stabile internet connection
- Working schedule: shift rotation, Monday to Sunday, from 09 AM - 12 AM (midnight). 2 days off per week.
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- 25 days' annual leave per year
- Meal allowance
- Performance bonus
- Guidance and tools to reach your full potential
- And many more!
The Lemon Consulting
3 kandidaten bekijken nu
Publicatie datum 03.09.2026
We streven ernaar om betrouwbare informatie over elke baan te hebben. Laat het ons alsjeblieft weten als er iets niet klopt of als je technische problemen hebt gevonden.
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