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Dutch Speaking Customer Service Representative
Publicatie datum 27.10.2026
About the job Dutch Speaking Customer Service Representative
Position: Customer Service Representative (Dutch)
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
REQUIREMENTS:
BENEFITS:
Position: Customer Service Representative (Dutch)
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Provide customer support via inbound phone calls, handling payment and financing enquiries
- Guide customers through checkout options and finance-agreement processes
- Resolve refunds, chargebacks, billing and account-verification queries
- Ensure secure and accurate case handling
- Document calls precisely
- Follow compliance and escalation procedures to achieve timely resolutions
REQUIREMENTS:
- Native/near-native level of Dutch
- English at C1 level, both written and spoken
- High school diploma
- Customer service skills, including complaint handling, troubleshooting, problem solving and strong communication
- EU citizenship
- Based in Athens or willing to relocate (relocation candidates must already hold a Greek AFM and AMKA)
- Available for on-site work in Athens on rotational shifts
BENEFITS:
- Easter and Summer bonuses
- Meal allowance
- Health insurance from the hire date
- 1.67 business days of annual leave per month in the first year, plus Greek public holidays
- Access to a learning platform
- Assistance with issuing hiring documents
- Relocation support, including travel and airport pick-up, and 4 weeks of accommodation provided
- International working environment
We streven ernaar om betrouwbare informatie over elke baan te hebben. Laat het ons alsjeblieft weten als er iets niet klopt of als je technische problemen hebt gevonden.













