- Homepage/
- Alle jobs/
- Portugal/
- Categorieën/
- Dutch speaking C...
9 kandidaten bekijken nu
Portugal, LissabonDutch speaking Customer Service Representative
Publicatie datum 29.07.2026
Position: Customer Service Representative
Location: Lisbon, Portugal
Work model: On site
Employment type: Fixed term (6 months) with possibility of extension / permanent contract
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
- Handle customer interactions across various communication channels, including phone, email, live chat, and social media
- Provide clear and accurate information in response to customer inquiries, following established company policies and procedures
- Assist with general questions, product or service information, and basic technical support
- Respond to incoming customer requests and accurately document relevant case details in the appropriate systems
- Escalate complex or unresolved issues to the appropriate internal teams or higher-level support as necessary
- Collaborate with colleagues and technical teams to resolve customer concerns and ensure proper case closure
- Manage a personal queue of service tickets, prioritize tasks, and follow guidance from supervisors
- Offer feedback to improve service processes and contribute to team knowledge sharing.
REQUIREMENTS:
- Native / fluent in Dutch (C2) both verbal and written. Fluent in English (minimum B2 level)
- Strong verbal and written communication skills across various platforms (phone, email, chat, social media)
- Basic understanding of customer service principles and the ability to follow standard procedures
- Ability to handle technical inquiries and troubleshoot common issues with guidance
- Experience with customer service software, ticketing systems, or CRM tools is preferred
- Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment
- Organized, detail-oriented, and able to manage multiple tasks simultaneously
- Willingness to learn and adapt in a fast-paced or evolving support environment
- Working schedule: shift rotation, Monday to Friday: 07:30AM-8PM.
OFFER:
- Opportunity to work with a leading global travel & tourism brand
- Competitive salary with performance-based incentives
- Professional growth opportunities within the BPO industry
- Collaborative and supportive work environment
- Access to exclusive travel perks and discounts
- And many more!
The Lemon Consulting
6 kandidaten bekijken nu
Publicatie datum 29.07.2026
We streven ernaar om betrouwbare informatie over elke baan te hebben. Laat het ons alsjeblieft weten als er iets niet klopt of als je technische problemen hebt gevonden.
Meer vacatures in Portugal
Portugal, Lissabon, LisboaGemaakt: 18.07.2026Go to Lisbon as a Dutch Customer Advisor! (Relocation Package Included!!)
Hulp bij verhuizing
Geen ervaring vereist
Portugal, LissabonGemaakt: 18.07.2026Op zoek naar Nederlandstalige klantenservice talenten in het zonnige Portugal! (Verhuiskosten Vergoed!)
Hulp bij verhuizing
Geen ervaring vereist
Portugal, Lissabon, LisboaGemaakt: 18.07.2026Nederlandssprekende Klantenservice Supersterren gezocht voor zonnig Portugal! (Inclusief verhuizing!)
Hulp bij verhuizing
Geen ervaring vereist
Portugal, Lissabon, LisbonGemaakt: 18.07.2026B2B Klantenservice in Lissabon! Word een Online Marketing Expert!
Hulp bij verhuizing
Geen ervaring vereist
Portugal, LissabonGemaakt: 18.07.2026Klantenservice in Portugal voor Bol.com
Geen ervaring vereist
Portugal, LissabonGemaakt: 03.08.2026Customer Sales and Service Coordinator - Dutch speaker (m/f/d)
Full-time
Customer Service
Portugal, LissabonGemaakt: 01.08.2026Dutch Speaking Customer Support Representative (Remote in Portugal)
Full-time
Customer Service
Portugal, LissabonGemaakt: 01.08.2026Dutch Speaking Customer Experience Advisor (Hybrid)
Full-time
Customer Service
Portugal, LissabonGemaakt: 01.08.2026Dutch Speaking Customer Service Representative (on-site)
Full-time
Customer Service
Artikelen en verslagen
Vind jouw appartement in Portugal
Appartementen
€650
Maand
Appartementen
€445
Maand
30Dagen
Mijn verblijf
Appartementen
€400
Maand
30Dagen
Mijn verblijf
Appartementen
€410
Maand
30Dagen
Mijn verblijf
Appartementen
€650
Maand
30Dagen
Mijn verblijf
Appartementen
€473
Maand
90Dagen
Mijn verblijf
Gedeelde kamers
€525
Maand
30Dagen
Mijn verblijf
Gedeelde kamers
€683
Maand
30Dagen
Mijn verblijf
Gedeelde kamers
€407
Maand
135Dagen
Mijn verblijf