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Dutch-Speaking Inbound Customer Service Agent (m/f/d) - 100% Remote
Publicatie datum 08.09.2026
Fashion meets conversation. We're looking for Dutch-speaking talents who love helping customers and creating great shopping experiences.
What we offer
What you'll do
You're the first point of contact for Dutch-speaking customers - handling their questions around orders, returns, products, and their overall shopping experience. In detail:
What you bring
Key details
Sounds like you?
We're looking forward to hearing from you!
All names are directed at all genders.
What we offer
- 100% remote - work from wherever you're most productive
- pay-per-ticket model - your earnings scale with your output
- fully remote training (5 days) before you go live
- personal onboarding and support from day one
- part of a growing international freelancer network
- long-term collaboration with real development opportunities
What you'll do
You're the first point of contact for Dutch-speaking customers - handling their questions around orders, returns, products, and their overall shopping experience. In detail:
- Inbound calls and written customer communication (email/chat) in Dutch
- order management, returns processing, and general customer inquiries
- providing product information and shopping advice
- accurate documentation of each case in the CRM system
- close collaboration with your team and Team Lead
What you bring
- first experience in customer service - ideally in an e-commerce, fashion, or contact center environment
- native-level Dutch (written and spoken) - this is a must
- good English skills for internal communication and training
- strong communication skills and genuine enthusiasm for customer contact
- self-motivation and discipline for independent remote work
- stable internet connection and a quiet workspace
- comfortable working with CRM tools and digital systems
Key details
- Collaboration on a freelance basis (not an employment contract)
Sounds like you?
We're looking forward to hearing from you!
All names are directed at all genders.
We streven ernaar om betrouwbare informatie over elke baan te hebben. Laat het ons alsjeblieft weten als er iets niet klopt of als je technische problemen hebt gevonden.








