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Bulgarije, SofiaGemaakt: 21.08.2026Solutions Consultant (Nederlands): Start je Carrière in Sofia, Bulgarije
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Bulgarije, SofiaGemaakt: 21.08.2026Fitbit Products Support Analyst (Nederlandstalig): Werk in het Buitenland in Sofia, Bulgarije
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Spanje, MadridGemaakt: 20.08.2026Dutch Game Master for an online casino in sunny Madrid (incl. relocation package)
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Griekenland, AthensGemaakt: 20.08.2026Work as a Dutch customer agent anywhere in sunny Greece!
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Portugal, LisbonGemaakt: 19.08.2026Klantenservice in Portugal - incl. relocatie pakket!
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Griekenland, CreteGemaakt: 19.08.2026Customer Service Role in Sunny Crete for Dutch Speakers - incl. relocation package!
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Spanje, MadridGemaakt: 18.08.2026Game Presenter – Dutch Speaking (Relocation package included)
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Spanje, ValenciaDutch Speaking Team Leader for Valencia
Publicatie datum 11.08.2025
- Lead, mentor, and develop a team of 17-20 customer support agents to ensure high performance and professional growth
- Take full ownership of critical performance metrics such as SLA adherence, Net Promoter Score (NPS), Average Handle Time (AHT)
- Monitor and analyze team performance, providing timely feedback, coaching, and support to achieve and exceed KPIs
- Track, report, and communicate performance insights and action plans to the Operational Lead
- Encourage a culture of continuous learning and development within the team
- Ensure adherence to relevant laws, regulations, and internal quality standards
- Collaborate closely with the traffic team to align staffing with operational needs
- Manage relationships with internal and external stakeholders across functions to ensure seamless customer experience and alignment of goals
- Reporting to Operational Lead
- What we expect.
- +1 year proven experience leading customer support or service teams of similar size
- Strong focus on SLA and KPI-driven performance management
- Excellent coaching, communication, and leadership skills
- Proactive, customer-focused approach to resolving issues and identifying structural improvements
- Data-driven mindset with the ability to analyze metrics and implement improvements
- Passion for customer service and team development
- Ability to thrive in a fast-paced, dynamic environment
- Familiarity with call center software and technology is a strong plus
- The extras youll love.
The career adventure of your lifetime in sunny Valencia, Spain
The chance to work in a scale-up environment with a high-performance culture
Collaboration with the most well-known and fastest-growing brands in Europe
Be part of an incredible, international community of like-minded and motivated professionals
The opportunity to grow and develop yourself both personally and professionally
Delicious and healthy breakfast and lunch
A comprehensive benefits program, including Spanish classes, boot camps, the coolest team-building activities, and more
Support with Spanish administration, tips and tricks for relocation, and access to Spanish health insurance
The Lemon Consulting
4 kandidaten bekijken nu
Publicatie datum 11.08.2025
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Spanje, Madrid, MadridGemaakt: 20.08.2026Dutch Game Master for an online casino in sunny Madrid (incl. relocation package)
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Spanje, MadridGemaakt: 18.08.2026Game Presenter – Dutch Speaking (Relocation package included)
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Spanje, Madrid, MadridGemaakt: 18.08.2026Online Host in Madrid! Werk in het zonnige Spanje (1500€ verhuisbonus)
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Spanje, Alcalá de HenaresGemaakt: 22.08.2026Dutch Speaking Content Presenter (on-site)
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Spanje, MostolesGemaakt: 22.08.2026Dutch Speaking Content Presenter (on-site)
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Spanje, BarcelonaGemaakt: 20.08.2026Digital Sales Representative NL Base
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Spanje, MadridGemaakt: 20.08.2026Dutch Speaking Game Presenter ,Live & Work in Madrid
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Spanje, MadridGemaakt: 17.08.2026Operations Representative - Dutch and English Speaking
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Spanje, BarcelonaGemaakt: 16.08.2026Dutch speaking Sales and Onboarding Specialist
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Gedeelde kamers
Spanje, Valencia
Room for rent in 3-bedroom apartment in Beteró, Valencia
3Slaapkamers
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Spanje, ValenciaLarge room in 5-bedroom apartment in L'Eixample, Valencia
5Slaapkamers
90m2Maat
2Badkamers
€450
Maand
120Dagen
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