Dutch Speaking Travel Agent (Remote in Greece)

About the job Dutch Speaking Travel Agent (Remote in Greece)

*** This role is remote within Greece only***

We are actively scouting for proactive problem-solvers to champion the corporate image of a premier international power in the online travel industry. This placement positions you as a critical brand guardian for a world-renowned organization, offering a completely virtual career path that can be executed from any region within Greece.

In this position, your duties go far beyond elementary customer support. You will function as a specialized consultant, protecting the enterprise's market reputation by untangling intricate travel logistics and ensuring every traveler experiences an uninterrupted, high-quality itinerary.

The Mission: Perfecting the Journey

As a primary liaison, you will serve as the definitive link connecting technical accuracy with guest satisfaction.

Key Responsibilities

• Multichannel Interaction: Orchestrate diverse client communications-including telephone, email, and live text chat-utilizing polished, articulate fluency in both Dutch and English.
• Analytical Resolution: Rectify elaborate reservation anomalies and billing inquiries rapidly while delivering compassionate, supportive care.
• Specialized Consultation: Maintain comprehensive knowledge of global transit protocols and internal digital platforms to deliver premium, reliable guidance.
• System Documentation: Thoroughly log every customer engagement within the corporate database to preserve an impeccable, accurate historical record.
• Target Attainment: Consistently achieve individual performance benchmarks while collaborating with an international workforce to elevate overall service standards.

Ideal Profile: Professional & Precise

We seek highly disciplined individuals who thrive under minimal supervision within a dynamic, digital workspace.

Requirements & Competencies

• Linguistic Mastery: Native-level command of Dutch (C2 proficiency) accompanied by a robust, corporate command of English (B2 proficiency minimum).
• Workplace Prerequisites: Valid authorization to work within Greece alongside a quiet, secluded home office space equipped with high-speed, stable internet infrastructure.
• Interpersonal Excellence: Superior communication skills coupled with the emotional maturity to remain unruffled and professional during high-pressure situations.
• Autonomous Drive: Strong personal accountability to execute demanding workflows and manage your obligations independently in a 100% virtual environment.

Compensation, Perks, & Career Progression

We provide a robust rewards framework engineered to enrich your lifestyle and accelerate your professional advancement:

• Premium Remuneration: A specialized compensation package scaled for bilingual experts in Greece, featuring the traditional 14 monthly salaries per calendar year.
• Monthly Incentives: Extra performance-linked cash bonuses distributed monthly for meeting and exceeding corporate goals.
• Immediate Insurance: Full private medical and life insurance coverage effective from your absolute first day on the job.
• Workstation Delivery: Provision of a complete, premium hardware kit-including a high-performance corporate laptop-shipped directly to your residence.
• Vertical Mobility: Transparent internal pathways facilitating advancement into leadership, quality assurance, or team management roles.

Expatriate Relocation Concierge (For International Moves)

For candidates transitioning to Greece from another country to assume this role, we ensure a seamless and comfortable relocation experience:

• Sponsored Airfare: The corporation fully covers the cost of your commercial flight into Greece.
• Corporate Lodging: 30 days of complimentary, premium temporary accommodation to allow you to settle in completely stress-free.
• Bureaucratic Assistance: Dedicated individual support to guide you through local government onboarding, including securing your Greek tax identification and social security registrations.