End of Contract Specialist with Dutch

Join our Arval Competence Center and play a vital role in our Operations Team!

As an End of Contract Specialist, you'll manage the full process when a vehicle lease comes to an end. Your responsibilities will include coordinating with clients, suppliers, and internal teams to ensure smooth returns, accurate invoicing, and timely follow-up on all related tasks. Because we work with multiple markets and interact with colleagues across Europe, you'll actively use both Dutch and English in your daily work whether communicating with customers, handling documentation, or collaborating with international teams.

Brief description of our company - ARVAL COMPETENCE CENTER

We belong to the multinational bank group BNP Paribas and in Slovakia we operate as an organizational unit of Arval Slovakia since 2015. Our main task is to provide support to Arval BNP Paribas group entities. Arval BNP Paribas is a provider of operating leasing in 30 countries worldwide. The support we provide is associated with technical and financial support as well as with expertise, consulting, and outsourcing services. Moreover, we are present in all fields that are linked to operating leasing such as customer contact center, controlling, warranty, insured accidents, or back office. One unit of the company is composed of Department of Operations call center, communication with drivers and technical department. The other one covers financial field such as complex accounting advisory.

Your main duties will be:

• responsibility for organizing the termination of motor vehicle leases
• organization and acceptance of vehicles from clients after the end of leasing contracts
• assistance in the process of valuation of used vehicles and preparation of offers for vehicle purchases
• working with valuation software
• calculation of vehicle damage, processing of documents for re-invoicing,
• communication with clients, coordination of transport and monitoring of transport duration
• decommissioning and settlement of terminated contracts in the system
• Issuance of pro forma and sales invoices
• Internal consulting (assessment of specifics, calculations, early termination of lease, etc.)
• providing feedback to internal and external customers, entering and tracking complaints

We are looking for candidates with..:

• Fluent English and German/French/Dutch/Polish in both written and verbal form
• Previous experience in a fast-paced corporate environment with a strong focus on administration tasks and communication
• Attention to details - you will be checking various documents, invoices, etc.
• Good communications skills and pro-customer approach - you will be in touch with our clients (local Arval entity)

Perks:

• Bonus salary
• Cafeteria.sk benefit program
• Yearly salary review
• Meal contribution8 euroof credit for every working dayto cover the costs of lunch breaks
• Multisport Card for active free time
• Referral Bonus
• Sick leave compensation 80%
• Bonus holiday
• 2 sick days per year
• Hardware - mobile phone and laptop
• Fruit Days fresh fruits everyday delivered to the office
• Life insurance
• Home Office possibilities
• Team-buildings, Family day celebrations, Christmas party, Health Awareness day and other social occasions to celebrate the teamwork and Arval company culture