Join Our Team as an HR Administration Specialist!
About DHL and Finance & HR Services
DHL Group is the world's leading logistics provider, with over 600,000 employees in more than 220 countries and territories. Our purpose is clear: Connecting People. Improving Lives. We offer challenges and opportunities for personal and professional growth, recognize the unique contributions you bring, and share the pride of building one of the largest global leaders in logistics and supply chain.
Finance & HR Services at DHL Group - that's us! We deliver shared services in Finance and HR for our divisions within the group.
Key Responsibilities
- Work independently and with our teams for HR Administration/Shared Services processes.
- Complete daily, monthly and yearly tasks to support our costumers
- Work in a Ticket system and take phone calls connected to different administrative processes. (Eg: contract creation, new hire or leaver processes, personal detail changes)
- Support team members by sharing expertise and resolving recurring issues.
- Maintain accurate reports and data related to HR services.
- Set and maintain delivery and quality standards for assigned HR services.
- Identify patterns of errors or recurring issues and implement corrective actions; escalate complex cases when needed.
- Gather feedback from HR partners and employees to improve service delivery.
- Apply knowledge of collective bargaining regulations and personnel law.
What We're Looking For
- Strong communication skills in Dutch and good working knowledge of English.
- Bachelor's degree or previous experience connected to HR or Administration
- Openness for learning HR policies, personnel law, and HRIS systems.
- Proven ability to build and maintain relationships and support team collaboration.
- Strong organizational and problem-solving skills.
What We Offer
- Cafeteria allowance (HUF 500,000/year).
- Medicover health insurance.
- Thorough onboarding and continuous learning opportunities.
- Stability and career growth within a global organization.
- A friendly team and open feedback culture.
- Additional benefits (All You Can Move, fruit days, etc.).
Location: Budapest, IX. district (hybrid)