Job Description SummaryIn this role, you will be responsible for the quality delivery of one or more HR & Benefits processes across the Netherlands (HR + Benefits) and Denmark (Benefits). You will develop an in-depth understanding of GE HealthCare's HR & Benefits systems, processes, and relevant legislative requirements in both countries.
This position requires strong focus on data integrity and analysis to support key HR and Benefits decisions, while providing coverage and support where needed. You will identify and resolve operational issues, drive process improvements, and promote "Best in Class" service delivery. In addition, you will build effective partnerships and collaborate cross-functionally with internal teams and external suppliers.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Please note: We are unable to provide work permit or visa sponsorship for this position.
Job DescriptionEssential Responsibilities - Responsible for the successful execution of one or more HR & Benefits process(es) in the Netherlands and in Denmark
- Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(es)
- Drive increased productivity and compliance through identifying opportunities for process improvements, standardization, and simplification within assigned area (es)
- Advise on difficult and sometimes complex questions/requests from employees, People Leaders and the HR community concerning payments, allowances, and benefits in a professional, courteous & timely manner
- Effectively work with 3rd Party HR & Benefits Providers to ensure seamless, compliant, and high-quality HR & Benefit services
- Foster a culture of customer service excellence and continuous process improvement by providing "Best in Class" customer service and advise on complex questions/requests from employees, businesses, and HR partners
- Maintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and GE HealthCare policy requirements
- Develop a strong working relationship with the GE HealthCare Total Rewards, HR, People Leader, and Employee communities through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues
- Develop effective relationships with internal and external stakeholders through strong interpersonal skills and proactive communication
- Continuously build and share area of expertise; keep current with internal and external updates and changes
- Participate in internal and external HR & Benefits audits
- Preparation of year-end reporting & associated statistics
- Provide ad-hoc operational support for assigned process
Qualifications/Requirements - Bachelor's degree from an accredited university or college in related area
- Fluency in Dutch and English knowledge both verbal and written
- Prior professional work experience within HR & Benefits and a Service-oriented environment, ideally within a multinational organization
- Proficiency in HR and Benefits Administration systems (e.g.Workday) and technologies
- Strong analytical and problem-solving skills with proven ability to organize and analyze data
- Proficient in the use of Microsoft applications: Outlook, Copilot, Excel, Word and PowerPoint
- Ability to work in a fast-paced environment, prioritize multiple tasks and meet deadlines
- To be successful in this role, you will need to have the ability to work in a complex and rapidly changing work environment across multiple stakeholder groups, with comfort and efficiency
- The candidate must be based in Hungary and should ideally be available to work from the office 1-2 days per week. Please note that we are unable to provide work permit or visa sponsorship for this position.
Desired Characteristics - Ideally (no must-have!) you also bring experience in onboarding area
- Solid interpersonal skills: ability to work effectively in a team-based environment
- Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness
- Ability to quickly embrace new technologies
- Supportive team player with a drive to create a positive work environment
- Applies solid judgment ensuring integrity, compliance, & confidentiality
- Passion for continuous process improvement and simplification
- Self-starter who can manage multiple tasks simultaneously with minimal supervision
- Comfortable delivering against quantitative and qualitative performance metrics
Additional InformationRelocation Assistance Provided: No