HR/ Payroll Administration Specialist (with Dutch language)

Join Our Team as an HR/ Payroll Administration Specialist!

About DHL and People Operations

DHL Group is the world's leading logistics provider, with over 600,000 employees in more than 220 countries and territories. Our purpose is clear: Connecting People. Improving Lives. We offer challenges and opportunities for personal and professional growth, recognize the unique contributions you bring, and share the pride of building one of the largest global leaders in logistics and supply chain.

People Operations at DHL Group - that's us! We deliver shared services in Finance and HR for our divisions within the group.

Key Responsibilities

• Work independently and with our teams for HR / Payroll Administration in a Shared Services environment;
• Complete daily, monthly and yearly tasks to support our costumers;
• Work in a Ticket system and take phone calls connected to different administrative processes. (Eg: contract creation, new hire or leaver processes, personal tax detail changes)
• Support our customers aswell as colleaugues by sharing expertise and resolving recurring issues;
• Maintain accurate reports and data related to HR/ Payroll services;
• Set and maintain delivery and quality standards for assigned services;
• Identify patterns of errors or recurring issues and implement corrective actions; escalate complex cases when needed;
• Gather feedback from customers & employees to improve service delivery;
• Apply knowledge of CLA's and personnel law;

What We're Looking For

• Strong communication skills in Dutch and good working knowledge of English;
• Bachelor's degree or previous experience connected to HR/Payroll and/or Administration
• Openness for learning HR & Payroll policies, personnel law, and HRIS systems;
• Proven ability to build and maintain relationships and support team collaboration;
• Strong organizational and problem-solving skills;
• A continous improvement and customer-oriented/service driven mindset

What We Offer

• Cafeteria allowance (HUF 500,000/year).
• Medicover health insurance.
• Thorough onboarding and continuous learning opportunities.
• Stability and career growth within a global organization.
• A friendly team and open feedback culture.
• Additional benefits (All You Can Move, fruit days, etc.).

Location: Budapest, IX. district (hybrid)