Inward Investment Banking Specialist (French, Dutch or German Speaking)

Inward Investment Banking Specialist (French, Dutch or German Speaking)

Team Commercial & Private Banking

Location Holborn Office

County Central London

Ref # 22004

Closing Date 06-Oct-2024

We have been awarded the " Most Loved Workplace "! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities .

What you will do:
• The Inward Investment and Banking Specialist (Languages) plays a big part in contributing to the delivery of the Metro Bank brand and business model across Distribution, by way of always providing AMAZEING service to our customers
• Deal with complex day to day queries regarding identification and structure verification, with a desire to investigate and understand different legal forms of entities in different jurisdictions and how to safely onboard them
• Liaise on a regular basis with customers directly, including face to face meetings to understand company structure and obtain the correct information
• Be aware of the capabilities of the Metro Bank Group and identify customer needs so that we can service these needs within our capability
• Attend to every detail when onboarding our higher risk customers, from ensuring complex structures are verified to identifying financial crime red flags and investigating and reporting as needed
• Analyse customer's current bank account usage to expertly identify unusual suspicious activity
• Maintain up to date knowledge of internal regulatory requirements, and be a subject matter expert in Enhanced Due Diligence requirements

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.

What you will need:
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
• Fluency in English and one or more additional language(s) - preferably German, Dutch, French
• An understanding of commercial banking and how to open accounts compliantly, with an expert level of knowledge of our different account offerings and services
• Ability to build relationships with the relevant departments and colleagues you will be interacting with regularly
• The ability to manage your workload, working on multiple tasks simultaneously with the flexibility to prioritise and adapt
• Experience of delivering excellent customer service, allowing you to build a valuable rapport with our customers, responding rapidly to any communications

Our promise to you...
• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

Important Footnote
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet... why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

#LI-Loveyourjobatlast #LI-Hybrid

#LI-REMOTE