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Order to Cash Specialist with French/Dutch
Roemenië, TimisoaraRoemenië, Timisoara

Order to Cash Specialist with French/Dutch

Publicatie datum 01.08.2024

We are excited to offer you this new opportunity within Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.

As part of this project, your role as OTC Executive will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs.

Job requirements:
  • Processing of Billing;
  • Sales, Credit Card, Chargeback, and refunds processing;
  • Processing Cash Application;
  • Account Reconciliations;
  • Passing of JVs in Client System;
  • Day to day query resolution and timely process escalations;
  • Month Closing;
  • Meeting SLA;
  • Preparation of Dashboard Reports;
  • Handling Client Calls / Escalation process;
  • Measuring KPI's;
  • Preparation of Business / Process review deck;
  • Quality Initiative;
  • Collections of debts by call and email;
  • Manage disputes.


Candidate' profile:
  • Advanced level of English AND French/Dutch;
  • Excellent communication skills
  • Domain knowledge
  • Excellent skills in MS Office, especially MS Excel, MS Visio (Process Mapping);
  • Customer Centricity;
  • Effective delegation & Time management;
  • Commitment for excellence;
  • Projects improvement;
  • ERP exposure, SAP/MS Visio;
  • 2-3 years of experience in relevant F&A operations.


Benefits for working with us:
  • The chance to work for Top Employer 2024!
  • Competitive salary with attractive set of social benefits:
  • Private Pension Plan;
  • Monthly Benefit budget;
  • Medical insurance;
  • Life insurance;
  • Christmas bonus;
  • Childbirth allowance;
  • Relocation package for candidates willing to relocate;
  • Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
  • Personal development in a multinational working environment through nice extracurricular activities with the team;
  • Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects;
  • Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms);
  • Extra annual leave days depending on tenure within Wipro;
  • BOOKSTER opportunities;
  • Nice designed and central business office;
  • Fruits, coffee and tea on the house + massage at the office;
  • Winner Circle Points (WCP) & Long service award (LSA) platforms which offers the possibility of both non-monetary and monetary recognition;
  • Employee Assistance program;
  • Employee Referral Program with attractive incentive schemes
  • The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.

O2C (Transactional Accounting Services)

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