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Quality Analyst Dutch Speaker | Lisbon, Portugal
Publicatie datum 03.11.2025
About the job Quality Analyst Dutch Speaker | Lisbon, Portugal
Join our dynamic Lisbon team as a Dutch-speaking Quality Analyst and help drive excellence in customer experience!
Role
Youll analyze service quality and coach teams toward best performance outcomes in a multicultural work environment.
Responsibilities
Requirements
Conditions
Join our dynamic Lisbon team as a Dutch-speaking Quality Analyst and help drive excellence in customer experience!
Role
Youll analyze service quality and coach teams toward best performance outcomes in a multicultural work environment.
Responsibilities
- Review and score customer service interactions
- Provide clear performance insights and coaching
- Support process and compliance improvements
- Report findings and trends to leadership
- Work closely with cross-functional teams
Requirements
- Native/fluent Dutch speaker, with English (B2+) proficiency
- Great attention to detail and analytical mindset
- Communication and feedback delivery skills
- Prior QA or customer service experience preferred
Conditions
- Work from office (shuttle or transport allowance provided)
- Base salary 1650 + 9.13/day meal allowance
- Health insurance from Day 1
- MondayFriday, 9AM6PM
- Full training included
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