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Senior Localisation Specialist Dutch- Marketplace
Publicatie datum 04.09.2025
- Ensuring alignment on the understanding of the services we provide and how the Agency manages quality within the team
- Ensuring that existing and new quality processes, methodologies, and guidelines are followed and understood in the team
- Managing and maintaining applicable language guidelines, style guides and termbases in their language
- Ensuring a collaborative environment with their Team Leader to regularly address team progress, quality issues and workflow processes in alignment with the business
- Owning quality in their language, and managing quality improvements in their team using the data available
- Helping identify skill gaps in expertise on different services in their team
- Being responsible and accountable for quality issues in their language
- Performing regular quality checks of the work delivered by each Language Specialist in their team
- Driving internal investigations in their team to find out the root causes of quality issues and to define relevant corrective and preventative actions for their team
- Assisting Quality Manager in global quality-related initiatives and discussions on quality with stakeholders regarding language choices
- Providing recruitment and onboarding support in collaboration with their Team Leader
- Optimizing existing processes, initiating and implementing new ways to improve the team's work, utilizing the resources available in the most effective way
- Proactively sourcing for market insights and current travel trends, and identifying opportunities to apply gained knowledge within the team
- Proactively sourcing for opportunities to drive deeper localization in market and improve partner and customer experience with our platforms
Communication.Stakeholder
- Peers
- TL
- Other SLSs
- Solutions
- Quality Manager
- Stakeholders
Communication.Type
- Cooperation
- Information
- Cooperation
- Cooperation
- Information
- Cooperation
Communication.Frequency
- Continuous (daily)
- Frequent
- Frequent
- Frequent
- Frequent
- Occasional
Level of Education.Level of Education
- Bachelor degree
Years of relevant Job Knowledge.Years of relevant Job Knowledge
- Basic Job Knowledge (1 - 3 years)
Requirements of special knowledge/skills
- Ability to work both independently and in a team, to work in a proactive manner with a strong focus on quality, the client, and end-user
- Excellent interpersonal and networking skills as well as an ability to handle tough discussions and provide continuous feedback
- Strong written and verbal communication skills
- Ability to use and interpret data to implement quality feedback
- Experienced in establishing and maintaining cooperative and effective working relationships with stakeholders
- Proactive and responsible approach to assigned tasks
- Capability, when necessary, to act under pressure
- Strong in positively influencing others in a dynamic environment
- Strong commercial and business awareness
- Local market and industry savviness; up-to-date with the latest, most relevant trends
- Solution-oriented and problem-solving mindset
- Detailed prioritization skills - appropriately balancing their LS vs. SLS workload
- Being adaptable to the complexities of their role
- Experience with CAT tools and translations technologies
- Experience with Memsource, machine translation and other technologies is a plus
- Knowledge of industry quality metrics would be also a plus
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
Booking.com
1 kandidaat bekijkt nu
Publicatie datum 04.09.2025
1 hebben gesolliciteerd
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