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Service Desk Agent with Dutch and English
Publicatie datum 19.11.2025
Katowice, Lodz
Location Flexibility: Multiple Locations in Country
Req Id: 3420
Posting Start Date: 11/17/25
Service Desk Agent with Dutch
The dedicated Service Desk provides support in Dutch and English, available 12/5. Agents are responsible for handling all incoming contacts
Your responsibilities
Our requirements
What can you expect from us?
At Fujitsu, we're committed to supporting our employees in every aspect of their professional and personal lives. Here's what we offer:
Health and well-being
Flexibility at work
Time to recharge
Perks and benefits
Growth opportunities
Making an impact
Why Fujitsu?
We combine innovation with purpose, empowering you to bring your whole self to work. Join us and help shape a future where technology improves lives.
Ready to start your journey?
Click "apply" and take the first step toward a career that's as inspiring as it is rewarding.
Based on Article 24(6) of the Act of 14 June 2024 on the Protection of Whistleblowers (Journal of Laws of 2024, item 928), the employer provides information on the internal reporting procedure in force at Fujitsu Technology Solutions Sp. z o.o. The procedure is available at the following link: Internal-reporting-procedure.pdf Procedura-zgłoszeń-wewnętrznych.pdf
Relocation Supported: No
Visa Sponsorship Approved: No
Location Flexibility: Multiple Locations in Country
Req Id: 3420
Posting Start Date: 11/17/25
Service Desk Agent with Dutch
The dedicated Service Desk provides support in Dutch and English, available 12/5. Agents are responsible for handling all incoming contacts
Your responsibilities
- performing 1st support line diagnosis and resolution of technical problems,
- forwarding requests to other departments if no other solution is possible,
- ensuring the quality of communication,
- registering and analyzing reports,
- suggesting improvements and optimizations.
Our requirements
- fluency in Dutch and English.
- high-level communication skills,
- basic computer user knowledge (e.g. Microsoft Office, PCs hardware construction)
- team-oriented attitude.
What can you expect from us?
At Fujitsu, we're committed to supporting our employees in every aspect of their professional and personal lives. Here's what we offer:
Health and well-being
- Private medical care.
- Group life insurance.
- 24/7 Employee Support Program.
Flexibility at work
- Work from modern offices with parking or from home.
- Workation.
Time to recharge
- 2 paid "happy hours" per month, adding up to 3 extra days off annually.
- An additional day off after using your holiday entitlement.
- Holiday allowance.
Perks and benefits
- MyBenefit cafeteria.
- Sport cards.
Growth opportunities
- Free e-learning platforms.
- Shared costs for professional training and certifications.
Making an impact
- Responsible business initiatives.
- Employee referral program.
Why Fujitsu?
We combine innovation with purpose, empowering you to bring your whole self to work. Join us and help shape a future where technology improves lives.
Ready to start your journey?
Click "apply" and take the first step toward a career that's as inspiring as it is rewarding.
Based on Article 24(6) of the Act of 14 June 2024 on the Protection of Whistleblowers (Journal of Laws of 2024, item 928), the employer provides information on the internal reporting procedure in force at Fujitsu Technology Solutions Sp. z o.o. The procedure is available at the following link: Internal-reporting-procedure.pdf Procedura-zgłoszeń-wewnętrznych.pdf
Relocation Supported: No
Visa Sponsorship Approved: No
We streven ernaar om betrouwbare informatie over elke baan te hebben. Laat het ons alsjeblieft weten als er iets niet klopt of als je technische problemen hebt gevonden.

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