Tier 2 Support Agent with Dutch

Are you fluent in Dutch and ready to advance your technical career?

Imagine using your language and IT skills every day in a dynamic international company where your work matters, your success is rewarded, and your growth has no limits. At AnyTech365, this is more than a job - it's your opportunity to grow within Europe's fastest-expanding AI-powered IT security and support leader.

Joining our team in Sofia means being part of an innovative tech company trusted by thousands of customers across Europe and recognized as one of the best on Trustpilot.

Your responsibilities:

• Handle inbound support calls and online inquiries from Dutch-speaking customers;
• Troubleshoot and resolve IT issues remotely via p9;
• Respond to live chat and email requests (Customerly & Salesforce);
• Perform initial system cleans for new clients and explain the software afterward;
• Follow up on bookings, send Quality Control calls, and encourage customer reviews;
• Support other GEO teams when needed;
• Maintain performance standards and company core values (score B or above).

What we expect from you:

• Fluency in Dutch and strong English skills;
• Minimum 2 years of IT-related education + at least 1 year of experience in IT support/helpdesk;
• Strong communication skills and customer service orientation;
• Solid technical knowledge: remote tools, Windows/macOS, MS Office, basic computer maintenance;
• Organized, proactive, and motivated to grow in a fast-paced international environment.

What we offer:

• Attractive base salary + performance bonuses;
• Meal vouchers up to 200 BGN/month;
• Fully covered Multisport card;
• Premium private health insurance;
• Paid initial training + continuous development programs;
• Real opportunities for career growth in a stable European tech leader;
• A vibrant, international office culture with regular incentives and team events.

Ready to grow your technical career?

Apply now and join AnyTech365 in Sofia as a Dutch-speaking Tier 2 Support Agent!