Offboarding Specialist II, EMEA with Dutch or Czech

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Human Resources

Job Sub Function:
HR Operations

Job Category:
Professional

All Job Posting Locations:
Prague, Czechia

Job Description:

We're looking for an Offboarding Specialist II to join our EMEA HR team - if you're a proficient Czech or Dutch speaker passionate about HR excellence, we'd love to hear from you!

Purpose of the role:

In this role, you will manage employee terminations and related processes in Workday and other HR systems, ensuring a seamless experience for employees and managers. You will play a key role in maintaining compliance with HR policies, processes, and legislation while delivering exceptional service to our internal customers.

Key Responsibilities

• Process and manage offboarding cases in the case management system, ensuring accuracy, completeness, and timeliness of all transactions and documentation.
• Monitor cases proactively to meet SLAs and quality standards.
• Educate and guide customers on self-service tools and HR services.
• Participate in daily huddles and follow supervisor priorities.
• Identify process improvement opportunities and support implementation.
• Document and share knowledge for future reference.
• Contribute to employee satisfaction initiatives and participate in training.
• Support special projects as assigned.

Required skill and qualifications

• Education: Associate's or Bachelor's degree (or equivalent).
• Experience: 2-4 years in HR operations or related field.
• Skills:
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication.
  • Customer service orientation and ability to resolve issues effectively.
  • Tech-savvy with proficiency in MS Office and ability to learn HR systems.
  • Ability to work in a fast-paced, team-oriented environment.
• Languages: Czech or Dutch (C1 level) + English (oral & written) - Dutch / Czech (secondary) preferred

Preferred Qualifications

• HR or Payroll Service Center experience.
• Familiarity with Workday and case management tools (e.g., ServiceNow).
• Basic understanding of HR domains (Benefits, Compensation, Employee Relations).
• HR-related certification or degree in HR, Organizational Development, or Psychology.
• Experience in healthcare or related industry.

Required Skills:
Detail-Oriented, Detail Planning, Exit Management, Operational HR, Technologically Savvy

Preferred Skills:
Compliance Management, Cultural Competence, Execution Focus, Human Resources Policies, Issue Escalation, Personal Information Management, Service Excellence, ServiceNow Platform