Portugal, LisbonPortugal, Lisbon

Workwide Recruit

Publicatie datum 09.09.2023

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Customer Service Representative for Mercedes: Dutch Speakers Wanted! (Relocation package included!!)

Are you a Dutch speaker enchanted by luxury cars and committed to delivering exceptional service? Step into the world of Mercedes-Benz, where innovation harmonizes with tradition, and you hold the key to crafting unforgettable customer experiences!

Embark on a journey where the epitome of automotive luxury converges with the vibrant, historic, and sun-drenched streets of Lisbon. As part of the Mercedes-Benz team in Lisbon, you won't just contribute to an iconic brand's heritage; you'll also immerse yourself in a city that seamlessly melds tradition with innovation. Picture lunch breaks with panoramic views of the Tagus River and collaborative moments in modern workspaces inspired by Lisbon's architectural allure. Working with Mercedes-Benz in this captivating city offers an unparalleled blend of professional advancement and cultural immersion. It's more than just a job; it's a career that fuels excellence, and a Mediterranean dream come true. Get ready to make lifelong friends and drive your career to new heights!

Unlock the Perks of Your New Adventure!

  • Delicious Benefits: Savor a daily meal allowance of 5€ for every workday, adding a delightful touch to your work-life balance.
  • Your Time, Your Way: Enjoy the flexibility of working hours and a convenient shift system designed to harmonize perfectly with your personal life.
  • Health Assurance: From day one, you'll have private health insurance, ensuring your well-being and peace of mind.
  • Atlantic Adventure Awaits: Embark on the Atlantic Experience Program, featuring a complimentary annual flight back home, cozy accommodation in our apartments, and the chance to master Portuguese with free lessons.
  • Fun-Filled Moments: Dive into an array of exciting After Work events and in-house tournaments, creating memorable experiences and lasting friendships. Your adventure begins here!


Role and responsibilities:

  • Customer Service Excellence:
    - Coordinate with dealerships for maintenance and recall appointments.
    - Address queries on dealership specifics, warranty, and car documentation with finesse.
  • Be the Lifeline with Roadside Assistance:
    - Dispatch our top-notch technicians for breakdowns.
    - Oversee vehicle recoveries, ensuring every customer feels valued and reassured.
  • Navigate the Digital Era with Connect Mobility:
    - Become an expert in the "Mercedes Me" app, guiding users and enhancing their digital journey.
    - Assist with service activations, purchases, and the nuances of our latest apps, like "Mercedes me Adapter".

Immerse yourself in the world of luxury automotive excellence while enjoying the vibrant culture of Lisbon by applying with your English CV today!

Over Workwide Recruit

Workwide Recruit is ons eigen team van verhuis- en carrière-experts. Onze grootste prioriteit is het vinden van jouw droombaan in het buitenland. Wij spreken elke maand duizenden kandidaten en hebben zelf in het buitenland gewoond. Je bent in goede handen!

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Andreas Sahlén, Workwide Recruit

- Ik zal je persoonlijke recruiter zijn voor deze vacature in het buitenland!


Andreas Sahlén



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