Mercier Consultancy is seeking a Dutch Speaking Content Moderator to enhance our dynamic Social Media team. This role involves reviewing and moderating user-generated content across various social media platforms, ensuring adherence to community standards and fostering a healthy online environment for our Dutch-speaking users. With a keen eye for detail and a passion for social media, you will play a critical role in enhancing user experience and promoting positive interactions. Join us in creating a safe and engaging online community!
Key Responsibilities - Monitor and assess user-generated content on social media platforms in Dutch to ensure compliance with established community guidelines.
- Effectively moderate comments, posts, and messages, taking appropriate action against harmful or improper content.
- Engage with users by addressing questions, concerns, and feedback, all while maintaining a friendly online presence.
- Compile reports on moderation activity, highlighting trends and suggesting improvements.
- Contribute to the development of moderation protocols to improve overall user experience.
- Remain informed about the latest social media trends, best practices, and regulatory requirements regarding content moderation.
- Collaborate with team members to strategize on community engagement and moderation effectiveness.
Requirements - Fluency in Dutch and English (both written and spoken) is required.
- Prior experience in social media moderation, content management, or a similar role is preferred.
- Strong attention to detail and analytical skills to swiftly identify and address potential issues.
- Exceptional communication skills focused on fostering positive user interaction.
- Ability to manage multiple responsibilities and work independently in a fast-paced environment.
- Open-mindedness and a discriminatory approach to handle diverse online interactions.
- Proficiency in various social media platforms and moderation tools is a plus.
- Flexibility to work in shifts to accommodate social media trends and user activity.
Benefits - Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package
- Health Insurance
- Private Health Insurance
- And Much More...