Runway BPO, a leading European International Business Process Outsourcing company, provides European and Scandinavian businesses with full-scope nearshoring services whilst placing quality as our top priority. During the last 14 years we have become a multi-lingual and multi-tower BPO company, providing Nordic, Western European and multinational businesses with cost-effective nearshoring services, performed by 1000 motivated and friendly employees operating from 9 different offices in 5 European countries.
Job Description
The candidates we are looking for have excellent communication and listening skills, are exceptional problem solvers and like to help people. Customer Service Specialists answer customer´s questions with the goal of ensuring a positive customer experience.
Requirements
- Willingness to help and solve requests;
- Fluent in verbal Dutch (written Dutch will be a bonus);
- Good command of English;
- Excellent communication and interpersonal skills;
- Patience, positivity, friendliness and willingness to help;
- Previous experience in customer service and travelling will be considered as an advantage.
Company offers
- International environment and valuable experience;
- Team building events;
- Excellent opportunity to practice languages and develop new skills;
- Paid training;
- Health insurance;
- Support in finding accommodation;
- Financial contribution to sport membership and transportation.
Additional information
If you think you are the perfect candidate for this role, please apply by submitting your CV in English through the "Solliciteren"-button.
This position is available in our Tallinn and our Tartu office.
Please note that we will only contact second round candidates who will meet the requirements as set above!