De baan is vervallen!

Deze vacature is niet meer beschikbaar

Meer banen die misschien interessant voor je zijn

Aanbevolen baan

Spanje, AlicanteGemaakt: 07.09.2026

Nederlandstalige Klantenservicemedewerker voor - Alicante (m/v/d)

Hulp bij verhuizing

Aanbevolen baan

SpanjeGemaakt: 07.09.2026

Nederlandstalige Klantenservicemedewerker Middag - Spanje - Remote (m/v/d)

Hulp bij verhuizing

Aanbevolen baan

Spanje, MalagaGemaakt: 07.09.2026

Nederlandstalige Klantenservicemedewerker - Malaga (m/v/d)

Hulp bij verhuizing

Portugal, LisbonGemaakt: 07.09.2026

Assistant Manager, B2B Sales Operations

Hulp bij verhuizing

Portugal, LisbonGemaakt: 07.09.2026

Your next step up is in Lisbon

Hulp bij verhuizing

MaltaGemaakt: 02.09.2026

Work in pharma, live in Malta

Geen ervaring vereist

MaltaGemaakt: 02.09.2026

Factory Worker ( Production Operator)

Geen ervaring vereist

Bulgarije, SofiaGemaakt: 21.08.2026

Solutions Consultant (Nederlands): Start je Carrière in Sofia, Bulgarije

Hulp bij verhuizing

Geen ervaring vereist

Bulgarije, SofiaGemaakt: 21.08.2026

Fitbit Products Support Analyst (Nederlandstalig): Werk in het Buitenland in Sofia, Bulgarije

Hulp bij verhuizing

Geen ervaring vereist

Griekenland, Athene

Dutch Speaking Helpdesk Analyst

Publicatie datum 10.04.2025

4.6 out of 5 based on 526 of reviews

Mercier Consultancy is looking for a dedicated Dutch Speaking Helpdesk Analyst to become a vital part of our support team. In this role, you will be responsible for providing top-tier assistance to our Dutch-speaking clients, addressing their inquiries and resolving any technical issues they may encounter. Your proficiency in Dutch will be pivotal in ensuring that our clients receive the highest level of service. If you have a passion for technology and enjoy helping others, we would love to have you on board!

Responsibilities

Serve as the first point of contact for clients seeking technical assistance via phone, email, and chat in Dutch.
Troubleshoot and resolve issues related to software, hardware, and product functionalities.
Document and track all support requests and resolutions in the customer management system.
Provide clients with clear guidance and support to help them effectively utilize our products.
Collaborate with the technical team to escalate and resolve complex issues when necessary.
Offer feedback to the team to continuously improve service delivery and customer experience.
Stay updated on product information and participate in ongoing training to enhance your skills.

Requirements

Fluency in Dutch and English, both spoken and written, is required.
Previous experience in a helpdesk or IT support role is advantageous.
Strong analytical abilities to diagnose and resolve technical issues effectively.
Excellent communication skills with a focus on customer satisfaction and relationship building.
Familiarity with helpdesk software and ticketing systems is beneficial.
A self-driven individual with strong organizational skills and attention to detail.
Ability to work independently and manage time effectively in a fast-paced environment.
Willingness to be flexible with working hours to meet client needs.

Benefits

Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
And Much More...

We streven ernaar om betrouwbare informatie over elke baan te hebben. Laat het ons alsjeblieft weten als er iets niet klopt of als je technische problemen hebt gevonden.