Roemenië, TimisoaraWipro
Publicatie datum 01.08.2024
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Order to Cash Specialist with French/Portuguese/Dutch
As part of this project, your role as OTC Executive will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs.
Job requirements:
- Processing of Billing;
- Sales, Credit Card, Chargeback, and refunds processing;
- Processing Cash Application;
- Account Reconciliations;
- Passing of JVs in Client System;
- Day to day query resolution and timely process escalations;
- Month Closing;
- Meeting SLA;
- Preparation of Dashboard Reports;
- Handling Client Calls / Escalation process;
- Measuring KPI's;
- Preparation of Business / Process review deck;
- Quality Initiative;
- Collections of debts by call and email;
- Manage disputes.
Candidate' profile:
- Advanced level of English AND French/Portuguese/Dutch;
- Excellent communication skills
- Domain knowledge
- Excellent skills in MS Office, especially MS Excel, MS Visio (Process Mapping);
- Customer Centricity;
- Effective delegation & Time management;
- Commitment for excellence;
- Projects improvement;
- ERP exposure, SAP/MS Visio;
- 2-3 years of experience in relevant F&A operations.
Benefits for working with us:
- The chance to work for Top Employer 2024!
- Competitive salary with attractive set of social benefits:
- Private Pension Plan;
- Monthly Benefit budget;
- Medical insurance;
- Life insurance;
- Christmas bonus;
- Childbirth allowance;
- Relocation package for candidates willing to relocate;
- Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
- Personal development in a multinational working environment through nice extracurricular activities with the team;
- Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects;
- Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms);
- Extra annual leave days depending on tenure within Wipro;
- BOOKSTER opportunities;
- Nice designed and central business office;
- Fruits, coffee and tea on the house + massage at the office;
- Winner Circle Points (WCP) & Long service award (LSA) platforms which offers the possibility of both non-monetary and monetary recognition;
- Employee Assistance program;
- Employee Referral Program with attractive incentive schemes
- The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.
O2C (Transactional Accounting Services)
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