People Services Officer Tier 1 - Dutch speaking

What makes us unique is that our suppliers, the farmers are also our owners. Our ownership of the entire supply chain, from grass to glass means we can guarantee high quality for all our products that are nourishing by nature. No wonder we got the Royal stamp and retain it ever since.
Join us on the next exciting step of our journey: building up People Services & Solutions as a brand new global department within FrieslandCampina in Budapest. Are you eager to provide best-in-class support to our employees? Are you passionate about dealing with people, but at the same time being analytical with an attention to details? We are looking for You to join the new team!

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People Services Officer Tier 1 - Dutch speaking
Apply now

What we ask

• 0-2 years of experience in 1st line customer service management (preferably in HR) or affinity to learn
• Ability to work with data
• Proven ability to manage multiple priorities
• Work well in a fast-paced complex environment
• Fluency in Dutch and English (speaking and writing)
• Experience with systems like SuccessFactors and ServiceNow are a plus

What we offer

• A wide range of benefits (cafeteria, home office and sustainable travel allowance, MetLife life- and accident insurance, Medicover package, All You Can Move sport pass, yearly bonus)
• Home office opportunity (3 days/week)
• Challenging tasks with real added value
• Career development opportunities
• Cheerful environment with colleagues from different cultures

Vacancy description

• Processing service requests on for example, hours and declarations, workforce administration, contracting, onboarding, learning administration, total rewards
• Connecting data from various HR systems
• Handling complex changes with standard deviations, processing them in the HR and time registration systems
• Informing the employee regarding the question asked
• Processing changes and corrections retroactively
• Checking for consistency between the different HR systems
• Having knowledge on data privacy and compliance
• Continuously standardizing processes in order to transfer them from Tier 1 to Tier 0
• Being responsible for clarifying the customer's needs and context (understanding the question behind the question), for both national and international colleagues
• Knowing where the knowledge can be found within the knowledge management systems, or know in which department the question can be answered correctly

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Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

Team Details

"The right profile to work for our Shared Service Centre EMEA in Hungary? There's no golden rule on that. We're always looking for a good combination of everything - a perfect mix of different characters. The strength of the team is each individual member. The strength of each member is the team."